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Episode 70 - War on Waste Paradox - Chapter 16 - Part 2 - Audio Book
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The second and third parts of the characteristics of the Quantum Leap Company are:
Step 2: Recognize Ideas. If you get nothing else from this book, understand this: recognizing the importance of ideas is crucial to the success of this paradigm. No Blame protects the idea from renegade managers and other Black Knights in the Quantum Leap Company. If ideas have an opportunity to thrive, profits will follow. In a way, this is the magic of this process.
Step 3: Manage Innovation. In order to ensure a continuous flow of ideas, the CEO must agree to implement a system of innovation to make sure that process improvement and new business ideas are encouraged. The Quantum Leap Company establishes the CRB and creates a Portfolio of Innovation as the storage location for ideas in the various stages of implementation. The CRB will be responsible for supporting innovation ideas for new market or business opportunities. In our new Internet system, if the CEO, continues to pay for the on-line implementation of Problem Solving and does so more than a year, the Quantum Leap Company will then exist.
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