AI ROI: Measure What Matters
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We dive into the challenges companies face measuring AI's true value and why traditional ROI metrics miss the mark for this transformative technology.
• 7 out of 10 executives face board pressure to show AI ROI, with most measuring it incorrectly
• History repeating: AI's productivity paradox mirrors the PC revolution where gains took a decade to appear in statistics
• Super users achieve gains with teams of 5-10 specialized AI tools rather than waiting for one perfect solution
• Organizations seeing 25-35% workforce reductions in areas like customer service and content creation
• The "productivity leak" phenomenon: 72% of time saved by AI flows to quality improvements rather than additional throughput
• Three barriers to AI success: enterprise tool limitations, workflow friction, and skills gaps
• Successful organizations build "AI teams" rather than deploying individual tools
• Stop measuring AI purely on hours saved and start tracking transformation metrics
Visit https://roicalc.ai to explore expected productivity leak ranges for your company, and check out all our resources at AI4SP.org.
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Chapters
1. AI ROI: Measure What Matters (00:00:00)
2. The AI ROI Challenge (00:00:30)
3. Parallels to the PC Revolution (00:01:09)
4. Workforce Impact & Specialized AI Tools (00:01:37)
5. AI Teams in Scientific Research (00:03:45)
6. Building AI Teams vs. Single Tools (00:05:22)
7. Measuring Success Beyond Time Saved (00:06:39)
8. Three Critical Barriers to AI Value (00:08:16)
9. The Practical Path Forward (00:10:36)
10. Key Takeaways & Resources (00:12:48)
19 episodes