Big tech is transforming every aspect of our world. But how, and at what cost? This season of Land of the Giants – The Disney Dilemma – focuses on Disney’s ability to weather the ups and downs of the business cycle and changing tastes and explores what has kept it successful for over 100 years. The entertainment giant has leveraged nostalgia and its intellectual property to build a beloved brand, but after an acquisition spree that included Marvel, Lucasfilm, and 20th Century Fox, can it sus ...
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Content provided by Daniel Faggella. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Daniel Faggella or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Similar to AI in Financial Services Podcast
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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1 The Adaptive Cardio Pyramid That Maximizes Fat Loss in Minimum Time | Ep 374 32:29
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LikedJoin the Adaptive Cardio Workshop tomorrow (Tuesday, September 16) at 12 PM Eastern for only $27 (replay included). Get Philip's complete system for losing fat while personalizing your "minimum effective" cardio, plus the replay, 8 workout programs, and a custom 6-month nutrition plan. Register at live.witsandweights.com -- If you've been doing hours of cardio every week expecting fat loss results, but you're either not seeing changes, feeling exhausted, or watching your strength training suffer, this episode will transform your approach. What if there was a smarter, more efficient way to incorporate movement that actually supports fat loss, preserves muscle, and enhances longevity? That's exactly what the Adaptive Cardio Pyramid delivers – a 3-layer framework that prioritizes what truly works while eliminating what doesn't. It tells you exactly how much movement you need for fat loss, muscle growth, and longevity without wasting time. Main Takeaways: Why "cardio only" underperform by 20-50% and the 3 big cardio myths The Adaptive Cardio Pyramid to "layer" your cardio in a sustainable (and enjoyable) way The 4 common implementation mistakes that cause people to burn out Practical tips to start building your pyramid from the bottom up Episode Resources: The Adaptive Cardio Workshop - Tuesday, September 16, 12 PM Eastern. Grab your spot at live.witsandweights.com Related Episode: 7 Benefits of Sprinting to Lose Fat (And Why It Beats Cardio, Especially for Lifters!) | Ep 293 Timestamps: 0:00 - The 3 biggest cardio myths 10:10 - The Adaptive Cardio Pyramid framework 22:23 - The science behind each layer 25:32 - Common mistakes when "doing cardio" 27:22 - Tips to implement the pyramid for fat loss and recovery Support the show 🔥 Take our 2-minute Metabolic Quiz to find out what's stalling your metabolism... and get a personalized roadmap to sustainable fat loss 🩸 Book a Performance Bloodwork Analysis for a bio-optimized training, nutrition, and supplement plan (use VITALITY20 for 20% off) 🎓 Join Physique University for just $27 + get a FREE 6-month nutrition plan: bit.ly/wwpu-free-plan 👥 Join our Facebook community for Q&As & support 👋 Ask a question or find me on Instagram 📱 Try MacroFactor 2 weeks free with code WITSANDWEIGHTS (my favorite nutrition app)…
Driving Collection Workflows with AI - with Andrew Beddoes of Provenir
Manage episode 419219078 series 2526416
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Today’s guest is Andrew Beddoes, Business Consultant at Provenir. Provenir is a software company that develops an AI-powered credit risk decisioning platform. Andrew joins us on today’s show to talk about AI’s impact on collections workflows from the perspective of auto loans. Throughout the episode, Andrew emphasizes the importance of using data and technology to improve customer experiences and drive empathy among loan collectors. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
177 episodes
ShareManage episode 419219078 series 2526416
Content provided by Daniel Faggella. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Daniel Faggella or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Today’s guest is Andrew Beddoes, Business Consultant at Provenir. Provenir is a software company that develops an AI-powered credit risk decisioning platform. Andrew joins us on today’s show to talk about AI’s impact on collections workflows from the perspective of auto loans. Throughout the episode, Andrew emphasizes the importance of using data and technology to improve customer experiences and drive empathy among loan collectors. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
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AI in Financial Services Podcast
1 The Biggest AI Trends Shaping Sales and Revenue Teams - with Andy Byrne at Clari 28:41
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Play Later Play Later Lists Like LikedToday’s guest is Andy Byrne, Founder and CEO of Clari. Clari is an AI-driven platform that transforms how financial institutions manage revenue operations and forecasting, turning complex data into clear, actionable insights for confident decision-making. Their platform delivers forecasts and enterprise-wide insights, giving financial institutions the predictability and confidence they need to drive growth at scale. Andy joins Emerj Editorial Director Matthew DeMello on the AI in Business podcast to discuss how predictive and generative AI are transforming revenue operations, particularly in financial services. Andy explains how revenue leaders are using predictive AI to increase forecast accuracy, identify risks, and improve shareholder value, while generative and agentic AI are beginning to automate sales workflows and reduce the burden of manual tracking. Together, they explore the hype cycle around agentic AI, where the failures are likely to emerge, and how financial institutions like Capital One and Charles Schwab are deploying these technologies today. Byrne also highlights the critical role of “revenue context” — understanding who did what, when, and with what outcome — as a foundation for scaling AI-driven revenue platforms. Want to share your AI adoption story with executive peers? Click emerj.com/e2 for more information and to be a potential future guest on Emerj’s flagship’ AI in Business’ podcast! Join enterprise leaders at Emerj’s Vision to Value AI Infra Summit to explore strategies for building, securing, and scaling AI infrastructure. Reserve your free spot today: emerj.com/infrasummit4 . If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!…
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AI in Financial Services Podcast
1 How International AI Safety Efforts Are Shaping the Future of Governance - with Charleyne Biondi of Moody’s 25:44
25:44 Play Later Play Later Lists Like Liked25:44
Play Later Play Later Lists Like LikedToday’s guest on the ‘AI in Financial Services’ podcast is Charleyne Biondi, Associate Vice President of Moody’s Ratings in the Digital Economy Team. Charleyne Biondi, Associate Vice President of Moody’s Ratings in the Digital Economy Team. Charleyne returns to the program to share her perspective on the rapidly evolving landscape of AI regulation, comparing the EU AI Act, the US sector-specific approach, and emerging international frameworks. She outlines how regulatory divergence is shaping adoption, trust, and compliance costs for companies operating globally. Charleyne also emphasizes the risks of regulatory fragmentation in the US, where state-level laws often impose requirements as stringent as Europe’s. Want to share your AI adoption story with executive peers? Click emerj.com/e2 for more information and to be a potential future guest on Emerj’s flagship’ AI in Business’ podcast! If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!…
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AI in Financial Services Podcast
1 Why Autonomous AI Systems Are Accelerating Enterprise Adoption - with Charleyne Biondi of Moody’s 26:08
26:08 Play Later Play Later Lists Like Liked26:08
Play Later Play Later Lists Like LikedToday’s guest on the ‘AI in Financial Services’ podcast is Charleyne Biondi, Associate Vice President of Moody’s Ratings in the Digital Economy Team. Charleyne brings a broad perspective on how AI adoption is unfolding in financial services and the wider global economy. She explains how generative AI has lowered adoption barriers, accelerating experimentation while raising new challenges around integration, risk, and reliability. While many businesses see immediate efficiency gains at the individual level, Charleyne notes that true productivity impact requires deeper organizational transformation—connecting AI to legacy IT systems, retraining staff, and ensuring secure and reliable outputs. Want to share your AI adoption story with executive peers? Click emerj.com/e2 for more information and to be a potential future guest on Emerj’s flagship’ AI in Business’ podcast! If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!…
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AI in Financial Services Podcast
1 Looking at the Future of Banking and Financial Services in 2025 by Data Signal - with Gautam Samanta of Coforge 23:30
23:30 Play Later Play Later Lists Like Liked23:30
Play Later Play Later Lists Like LikedToday’s guest is Gautam Samanta, President and Executive Director, Head of Global Banking and Financial Services at Coforge. Coforge is a global IT services firm specializing in digital solutions for industries such as banking, insurance, travel, and manufacturing, with a focus on domain-driven consulting and emerging technologies like AI and cloud. Gautam joins Emerj Editorial Director Matthew DeMello to unpack how banking and financial services leaders can align digital transformation with business goals, move generative AI and blockchain initiatives beyond the hype, and build resilience through cybersecurity, modernization, and global delivery strategies. Their conversation also explores how mid-market banks are scaling offshore capabilities, and why strong data governance and a clear cultural vision are critical to navigating the next wave of change in financial services. Want to share your AI adoption story with executive peers? Click emerj.com/e2 for more information and to be a potential future guest on Emerj’s flagship’ AI in Business’ podcast! If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!…
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AI in Financial Services Podcast
1 Trust and Transformation in Banking CX – with Kyle Hathorn of FNBO 23:38
23:38 Play Later Play Later Lists Like Liked23:38
Play Later Play Later Lists Like LikedToday’s guest is Kyle Hathorn, Director of Customer Experience and Strategy at First National Bank of Omaha (FNBO). FNBO is a privately held, family-led financial institution with over $32 billion in assets and approximately 4,500 employees, offering personal, business, commercial, and wealth banking across eight Midwestern states, alongside a national reach through its credit‑card programs. Kyle joins Emerj Editorial Director Matthew DeMello to explore how banks can meet rising customer expectations while navigating economic uncertainty and digital transformation. Together, they unpack the unique challenges of delivering seamless, personalized experiences in a heavily regulated, multi-platform environment. From the impacts of inflation on customer loyalty to the cautious integration of AI, Kyle emphasizes the importance of trust, transparency, and alignment across product and data teams. Want to share your AI adoption story with executive peers? Click emerj.com/e2 for more information and to be a potential future guest on Emerj’s flagship’ AI in Business’ podcast! If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!…
A
AI in Financial Services Podcast
1 Smarter Compliance Strategies for Regulated Industries - with Itumeleng Masunyane of Amicorp 17:21
17:21 Play Later Play Later Lists Like Liked17:21
Play Later Play Later Lists Like LikedToday’s guest is Itumeleng Masunyane, Senior Vice President of Internal Audit at Amicorp Group. Together, they examine the shifting landscape of compliance and internal audit as organizations adopt more advanced forms of AI, including agentic systems. The conversation begins by outlining why traditional, manual audit processes often struggle to keep pace with evolving regulations across multiple jurisdictions—leading to inconsistencies, burnout, and heightened risk. Itumeleng explains how AI-driven automation and predictive modeling can help teams reconcile regulatory requirements, detect anomalies in real-time, and generate more reliable audit trails. Want to share your AI adoption story with executive peers? Click emerj.com/e2 for more information and to be a potential future guest on Emerj’s flagship ‘AI in Business’ podcast! This episode is sponsored by Automation Anywhere. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1 .…
A
AI in Financial Services Podcast
1 Multi-Faceted Fraud Response Strategies for Financial Services - with Sophia Qureshi of Provenir 19:05
19:05 Play Later Play Later Lists Like Liked19:05
Play Later Play Later Lists Like LikedToday’s guest is Sophia Qureshi, VP of Product Management for Fraud Solutions at Provenir. Provenir is a fintech company whose AI decisioning platform helps clients manage credit risk, prevent fraud, and stay compliant across the customer lifecycle. Sophia joins the podcast to discuss the evolving threat landscape and how AI is changing the balance of power. Later, she explains the ways fraud detection has traditionally relied on deterministic technologies like anomaly detection and how the rise of generative AI has enabled more sophisticated fraud tactics, from deepfake identity forgeries to large-scale phishing campaigns. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!…
A
AI in Financial Services Podcast
1 Proactive AI and the Evolution of Customer Experience in Finance - with Shardul Vikram at SAP 23:02
23:02 Play Later Play Later Lists Like Liked23:02
Play Later Play Later Lists Like LikedWhat does it take to build truly intelligent customer experiences at enterprise scale? In this episode of the AI in Business podcast, Shardul Vikram, Chief Product Officer of SAP Application AI, returns to explore the critical role of generative AI in transforming CX across industries. From telecom to healthcare, Shardul breaks down how leading firms are aligning data strategy, automation, and personalization to drive measurable impact in both B2C and B2B environments. Shardul outlines SAP’s vision for “intelligent CX” — where AI doesn’t just automate tasks but bridges the gap between front-line support and back-office execution. Throughout the episode, he underscores how tools like SAP’s CX AI Toolkit and GenAI copilot (Juul) are helping service agents anticipate customer needs, detect anomalies in real-time, and reduce wait times without sacrificing trust or compliance. Want to share your AI adoption story with executive peers? Click emerj.com/e2 for more information and to be a potential future guest on Emerj’s flagship’ AI in Business’ podcast! If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!…
A
AI in Financial Services Podcast
1 The Power of Smart Summary for Faster Research - with Traci Mabrey of Factiva 19:26
19:26 Play Later Play Later Lists Like Liked19:26
Play Later Play Later Lists Like LikedToday’s guest is Traci Mabrey, General Manager, Factiva at Dow Jones. In this episode, Traci joins Emerj Editorial Director Matthew DeMello to discuss how AI is accelerating research, improving personalization, and reinforcing the role of human expertise in high-stakes decision-making. The conversation explores the growing demand for structured, trustworthy insights across finance, compliance, and global markets — highlighting where automation helps and where human judgment remains essential. For business and data leaders, the episode offers a grounded perspective on how to navigate the balance between speed, scale, and accuracy in today’s information landscape. Want to share your AI adoption story with executive peers? Click emerj.com/e2 for more information and to be a potential future guest on Emerj’s flagship’ AI in Business’ podcast! If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!…
A
AI in Financial Services Podcast
1 Business Intelligence Tools for Informed Decision Making - with Traci Mabrey of Factiva 22:35
22:35 Play Later Play Later Lists Like Liked22:35
Play Later Play Later Lists Like LikedToday’s guest is Traci Mabrey, General Manager, Factiva at Dow Jones. Factiva is a business information and research tool owned by Dow Jones & Company. It aggregates content from both licensed and free sources, providing organizations with search, alerting, dissemination, and other information management capabilities. Traci joins us on today’s show to discuss how Factiva is combining artificial intelligence with editorial oversight to deliver localized, relevant, and timely business intelligence. She explains how this human-plus-AI approach helps decision-makers navigate today’s complex global markets with greater speed and precision. Traci also highlights the importance of ethical content licensing, transparency in AI outputs, and evolving regulatory considerations as more enterprises embed generative AI into their workflows. Want to share your AI adoption story with executive peers? Click emerj.com/e2 for more information and to be a potential future guest on Emerj’s flagship ‘AI in Business’ podcast! If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!…
A
AI in Financial Services Podcast
1 Why Domain-Specific AI Beats General Purpose Models in Financial Services - with Jim Palmer of Dialpad 26:44
26:44 Play Later Play Later Lists Like Liked26:44
Play Later Play Later Lists Like LikedJim Palmer, Chief AI Officer at Dialpad, returns to the ‘AI in Financial Services’ podcast to discuss the next evolution in enterprise AI: agentic systems. These autonomous tools promise dramatic changes to how work is done, but only if grounded in real-world applications and use cases. Throughout the episode, Jim outlines how domain-specific data, rigorous back-office testing, and a layered trust framework help organizations move beyond hype cycles. Rather than focusing on full automation, he emphasizes augmentation, enabling human agents with AI-driven coaching, automated assistance, and context-aware insights. Click emerj.com/e2 for more information and to be a potential future guest on Emerj’s flagship ‘AI in Business’ podcast!…
A
AI in Financial Services Podcast
1 Transforming Customer Experience with AI-Enhanced Contact Centers - with Jim Palmer of Dialpad 25:44
25:44 Play Later Play Later Lists Like Liked25:44
Play Later Play Later Lists Like LikedToday’s guest is Jim Palmer, Chief AI Officer at Dialpad. Dialpad is an AI-powered communication platform offering unified calling, messaging, video conferencing, and customer support. It helps businesses improve team collaboration and productivity through scalable, efficient communication solutions. In this episode, Jim Palmer joins Emerj Managing Editor Matthew DeMello on the show today to discuss the evolution of AI in customer experience. With over 10 years of experience in AI solutions, Jim shares valuable insights into the challenges and opportunities businesses face in implementing human-centric AI. From overcoming disparate systems to measuring AI’s ROI, they dive deep into the practical aspects of AI integration and its impact on customer satisfaction. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1 .…
A
AI in Financial Services Podcast
1 Lessons from Retail and Healthcare for Financial Services CX Leaders - with Jessica Saperstein at Church Mutual 19:31
19:31 Play Later Play Later Lists Like Liked19:31
Play Later Play Later Lists Like LikedToday’s guest is Jessica Saperstein, Former CXO and CMO, Strategic Advisor, and Corporate Board Member at Church Mutual. Church Mutual is a leading provider of specialized insurance solutions for religious organizations, educational institutions, senior living communities, and nonprofit organizations. Jessica joins us on today’s program to explore the intersection of CX, digital transformation, and data-driven decision-making. With a career spanning financial services, pharmaceuticals, and travel, she brings a cross-industry perspective on customer-centric innovation. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!…
A
AI in Financial Services Podcast
1 Navigating AI-Driven Digital Transformation in Banking - with Arpit Sarin of Regions Bank 25:09
25:09 Play Later Play Later Lists Like Liked25:09
Play Later Play Later Lists Like LikedToday’s guest is Arpit Sarin, Vice President of Digital at Regions Bank. Arpit joins us to share insights into the evolving role of AI and data in financial services. Our discussion covers the challenges banks face in adopting AI-driven solutions and scaling them across diverse customer bases and how AI is transforming personalization, customer engagement, and financial advisory services. Arpit provides a deep dive into the intersection of AI, security, and customer-centric innovation, offering practical advice for financial leaders navigating digital transformation. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!…
A
AI in Financial Services Podcast
1 The Rise of Generative AI-Enabled Financial Crime - with Sophia Qureshi of Provenir 26:40
26:40 Play Later Play Later Lists Like Liked26:40
Play Later Play Later Lists Like LikedToday’s guest is Sophia Qureshi, VP of Product Management for Fraud Solutions at Provenir. Provenir is a fintech company whose AI decisioning platform helps clients manage credit risk, prevent fraud, and stay compliant across the customer lifecycle. Sophia joins the podcast to discuss the evolving threat landscape and how AI is changing the balance of power. Later, she explains how fraud detection has traditionally relied on deterministic technologies like anomaly detection and how the rise of generative AI has enabled more sophisticated fraud tactics, from deepfake identity forgeries to large-scale phishing campaigns. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!…
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Similar to AI in Financial Services Podcast
Big tech is transforming every aspect of our world. But how, and at what cost? This season of Land of the Giants – The Disney Dilemma – focuses on Disney’s ability to weather the ups and downs of the business cycle and changing tastes and explores what has kept it successful for over 100 years. The entertainment giant has leveraged nostalgia and its intellectual property to build a beloved brand, but after an acquisition spree that included Marvel, Lucasfilm, and 20th Century Fox, can it sus ...
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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Each weekday, Marketplace’s Kimberly Adams makes today make sense along with her Marketplace colleagues, breaking down happenings in tech, the economy, and culture. Because none of us is as smart as all of us.
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continue reading
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The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support. Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter 🏠 www.intercom.com
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The official podcast of Rampver Financials. Delivering the best talks, advice, and recommendations about personal finance, investing, entrepreneurship, and success. Subscribe and never miss an episode!
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The Knowledge at Wharton Network Acast feed serves as a curated showcase highlighting the best content from our podcast collection. Each week, we feature one standout episode from each show in the Wharton Podcast Network, giving listeners a comprehensive sample of our diverse business and academic content. This rotating selection allows audiences to discover new shows within our network while experiencing the depth and variety of Wharton's thought leadership across different topics and forma ...
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