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How UChicago Medicine Is Reskilling for the AI Era—with CMO Andy Chang
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In this episode, we sit down with Andy Chang, Chief Marketing Officer at UChicago Medicine, to explore how one of the nation’s leading academic health systems is preparing its teams for an AI-driven future.
Andy shares how UChicago Medicine is embracing AI and automation to modernize patient engagement, marketing, and growth strategies—while making sure its people stay at the center of the transformation.
In this episode, you’ll learn:
- Why reskilling in AI and data literacy is critical for healthcare teams
- How UChicago Medicine is moving beyond outdated tools like fax and CD-ROMs
- Why cultural change—not just technology—is key to AI success
- How AI is helping shift healthcare from a cost-driven to a growth-driven mindset
If you’re leading or navigating digital transformation in healthcare, this is a masterclass in what it really takes to future-proof your organization and your people.
Tune in now to hear how Andy and his team are shaping the future of healthcare, one skill at a time.
Links:
- Andy Chang on LinkedIn: https://www.linkedin.com/in/andrew-chang-055216/
- UChicago Medicine: https://www.uchicagomedicine.org/
Chapters
00:00 Introduction to AI in Healthcare
03:43 Andy Chang's Journey to UChicago Medicine
06:55 Elevate 2035: Strategic Vision for Growth
09:47 The Role of AI in Transforming Healthcare
12:54 Addressing Technical Debt in Healthcare
15:54 Cultural Change and Innovation in Healthcare
18:35 Empowering Teams for Future Growth
22:04 The Importance of Continuous Learning
24:50 AI as a Tool for Efficiency and Quality
27:44 Conclusion and Future Outlook
6 episodes
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