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Revolutionizing Travel with MakeMyTrip AI
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This podcast presents a discussion between Arun and Narasimha, the Vice President of Data Science at MakeMyTrip, an Indian travel booking platform. Narasimha details how MakeMyTrip utilizes data science and AI to enhance the user experience, covering topics like personalized recommendations and dynamic pricing. He also explains their adoption of generative AI, particularly large language models (LLMs), for tasks such as summarizing reviews, creating content, providing customer support, and developing conversational bots. The conversation also touches on building effective data science teams and predictions for the future impact of AI on the travel industry.
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#DataScience
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#Innovation
#PersonalizedTravel
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#CustomerExperience
#Chatbots
#TravelPlanning
#Booking
#TravelTechCareers
63 episodes
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