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A top podcast for healthcare leaders, with over one million downloads, Radio Advisory is your weekly download on how to untangle the industry's most pressing challenges to help leaders like you make the best business decisions for your organization. From unpacking major trends in care delivery—like site-of-care shifts and the rise of high-cost drugs—to demystifying stakeholder dynamics, to shining a spotlight on priorities that may get overlooked, we're here to help. Our hosts and seasoned r ...
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Rachel Cooke is your guide to leadership and communication, helping you craft a workplace environment you can feel good about. She’ll share tips to help you balance your work and personal life, effectively invest your time, and be mindful about where you’re devoting your energy. Let Rachel help you navigate your path to success—however you define it.
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The Influence Factor by The Influencer Marketing Factory
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Capitalmind looks at stocks, bonds, funds and the macro to bring you their view on the Indian financial markets. We discuss all things related to investing at our focussed podcast that keeps it simple. For more, go to capitalmind.in and to invest with us, visit capitalmindwealth.com
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This Is Woman's Work with Nicole Kalil
1 The 3 N’s - Negotiation, Networking & No with Kathryn Valentine | 327 37:43
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LikedLet’s talk about the three things women are told not to do: negotiate, network unapologetically, and say no like we mean it. Most of us have been programmed to default to yes—to the point that we feel guilty saying no, even when it’s the most obvious answer. And when we do say no? We often soften it, explain it away, and sugarcoat it so much that it barely sounds like a no at all. Kathryn Valentine—CEO of Worthmore Strategies and corporate badass helping companies retain and promote female talent—is here to flip that script. With experience advising Fortune 100s and dropping knowledge in places like HBR and Fast Company, Kathryn knows exactly how women can claim their worth, own their voice, and not feel bad about it. From salary talks to schedule shifts, from asking for more to turning down what doesn’t serve you, this episode is your reminder: your power doesn't come from being liked. It comes from knowing what matters and having the guts to go after it. Kathryn even drops her epic list of 76 things you can negotiate (yes, SEVENTY-SIX). So if you've ever softened your no or stayed silent in a meeting, this one’s for you. Connect with Kathryn: Website: www.worthmorestrategies.com 76 Things You Can Negotiate: www.76things.com Related Podcast Episodes: The Hard Truths Of Entrepreneurship with Dr. Darnyelle Jervey Harmon | 313 Toxic Productivity with Israa Nasir | 254 Be A Likeable Badass with Alison Fragale | 230 Share the Love: If you found this episode insightful, please share it with a friend, tag us on social media, and leave a review on your favorite podcast platform! 🔗 Subscribe & Review: Apple Podcasts | Spotify | Amazon Music Learn more about your ad choices. Visit megaphone.fm/adchoices…
Sandpaper and Grit—A Management Metaphor
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When staff recognize our earnest desire to empower them, especially when we redirect, correct, and even discipline them in the hope of their making an adjustment that leads to growth and improvement, they shift from fear to respect.
This episode of EyeTalks Radio is sponsored by ASOA Diamond Strategic Business Partner:
89 episodes
ShareManage episode 327920216 series 1522137
Content provided by ASOA, American Society of Ophthalmic Administrators (ASOA), A Strategic Partner of the American Society of Cataract, and Refractive Surgery. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ASOA, American Society of Ophthalmic Administrators (ASOA), A Strategic Partner of the American Society of Cataract, and Refractive Surgery or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
When staff recognize our earnest desire to empower them, especially when we redirect, correct, and even discipline them in the hope of their making an adjustment that leads to growth and improvement, they shift from fear to respect.
This episode of EyeTalks Radio is sponsored by ASOA Diamond Strategic Business Partner:
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ASOA EyeTalks Radio
1 Dry Eye Rescue Program Implementation with Patti Barkey & Ryan Grant 29:56
29:56 Play Later Play Later Lists Like Liked29:56
Play Later Play Later Lists Like LikedDiscover how leading practices across the country are simplifying dry eye care, increasing compliance, and unlocking new revenue streams – all without disrupting workflow. This podcast is presented by ASOA Gold Strategic Business Partner
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ASOA EyeTalks Radio
1 How to Give Your Staff Superpowers with Patient Self-Service 18:12
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Play Later Play Later Lists Like LikedA recent survey found staffing challenges, including hiring and turnover, to be the top challenge for specialty healthcare practices. If alleviating staffing challenges at your practice is a priority, tune in to see how you can break the cycle. Cory Kirspel, Chief Technology Officer at Clearwave, joins us to share what Ophthalmology practices are doing to successfully increase practice productivity, without more staff! This episode of EyeTalks Radio is presented by ASOA Platinum Strategic Business Partner:…
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ASOA EyeTalks Radio
1 The Changing Reimbursement Landscape for Retina Practices and How to Keep Up 41:26
41:26 Play Later Play Later Lists Like Liked41:26
Play Later Play Later Lists Like LikedTake a listen to the latest episode of ASOA EyeTalks Radio, presented by ASOA Gold Strategic Business Partner, SamaCare. ASOA chats with 30+ year revenue cycle management expert Erin Bishop, RCM COE Manager at EyeCare Partners, and 25+ year medical technology veteran Kip Theno, VP of Provider Partnerships at SamaCare about challenges retina practices are facing when it comes to ensuring patients get on the right treatment, without administrative delay, and that practices get reimbursed for buy-and-bill drugs. This episode of EyeTalks Radio is presented by ASOA Gold Strategic Business Partner:…
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ASOA EyeTalks Radio
1 How to Know If You Are a P.O.W.E.R.F.U.L. Leader 8:43
8:43 Play Later Play Later Lists Like Liked8:43
Play Later Play Later Lists Like LikedCommit to building empowered relationships that achieve mutually rewarding goals. Nurture healthy interdependence with your staff, your family/friends and community to live/work with a shared sense of wholeness, safety, and purpose.
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ASOA EyeTalks Radio
Mentoring helps build relationships. When you have a new employee joining your team and they have a mentor at work, they have started a working relationship with their mentor that will help them through the transition into your practice culture. This episode is sponsored by ASOA Platinum Strategic Business Partner:…
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ASOA EyeTalks Radio
What had started as a slow painful drought became a torrential downpour of applicants. This shift taught us to be both careful about what we wished for and grateful for answered prayers.
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ASOA EyeTalks Radio
1 Quiet Quitting—Is It Happening? What Should You Do About It? 7:48
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Play Later Play Later Lists Like LikedQuiet quitting is not as straightforward as one might think. It’s worth considering the real cost: one’s physical and mental health. If you go against your natural inclinations to perform your job in a manner that feels positive, you’d be better off working where you are celebrated, not just tolerated. As a leader, though, you must keep your team engaged.…
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ASOA EyeTalks Radio
1 Administrator-Physician Relationship, Episode 9: Leadership 28:25
28:25 Play Later Play Later Lists Like Liked28:25
Play Later Play Later Lists Like LikedWhat makes a leader in ophthalmic administration? Do managers make good leaders? And do good leaders make good mentors? Angela, Patti, and Carrie lead the discussion on leadership in this episode. This episode of EyeTalks Radio is sponsored by ASOA Diamond Strategic Business Partner:
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ASOA EyeTalks Radio
1 Administrator-Physician Relationship, Episode 8: Boundaries 23:49
23:49 Play Later Play Later Lists Like Liked23:49
Play Later Play Later Lists Like LikedSetting good boundaries at work can help preserve job satisfaction, increase productivity, reduce burnout, and can set an example for others. Poor boundaries can create confusion, disappointment, and conflict. Angela, Carrie, and Patti talk about boundaries in this episode. This episode of EyeTalks Radio is sponsored by ASOA Diamond Strategic Business Partner:…
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ASOA EyeTalks Radio
1 Administrator-Physician Relationship, Episode 7: Reality 31:39
31:39 Play Later Play Later Lists Like Liked31:39
Play Later Play Later Lists Like LikedReality versus perception. Contrasting leader and staff experiences. Common perception gaps and how to close them. In this episode, Angela, Patti, and Carrie keep it real about reality. This episode is sponsored by ASOA Platinum Strategic Business Partner:
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ASOA EyeTalks Radio
1 Administrator-Physician Relationship, Episode 6: Humor 24:46
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Play Later Play Later Lists Like LikedAngela, Patti, and Carrie talk about the benefits and potential drawbacks of humor in the workplace, and how good humor can make good leaders. This episode is sponsored by ASOA Gold Strategic Business Partner:
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ASOA EyeTalks Radio
1 Administrator-Physician Relationship, Episode 5: Complimentary Work Ethic 24:48
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Play Later Play Later Lists Like LikedWork hours. Accountability. Completion of tasks. Loyalty to the vision. Pulling a fair share of responsibility. In this episode, we are talking about work ethic.
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ASOA EyeTalks Radio
1 Administrator-Physician Relationship, Episode 4: Common Vision 22:07
22:07 Play Later Play Later Lists Like Liked22:07
Play Later Play Later Lists Like LikedYour vision for your organization should be its guiding purpose; the ideal that your mission and values are built towards. In this episode, Angela, Patti, and Carrie discuss how they created a common vision for their organizations with their physicians.
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ASOA EyeTalks Radio
1 Administrator-Physician Relationship, Episode 3: Respect 23:01
23:01 Play Later Play Later Lists Like Liked23:01
Play Later Play Later Lists Like LikedR-E-S-P-E-C-T—It’s not just a song, it’s a two-way street. In this episode, Angela, Patti, and Carrie discuss the elements of respect, how to earn it, how it’s earned, and how it’s maintained.
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ASOA EyeTalks Radio
1 Administrator-Physician Relationship, Episode 2: Communication 26:13
26:13 Play Later Play Later Lists Like Liked26:13
Play Later Play Later Lists Like LikedIn today’s episode, Angela talks with Patti and Carrie about COMMUNICATION. It is so important to identify and develop clear and positive communication between you and your providers, and we’ll hear how this team has accomplished it.
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ASOA EyeTalks Radio
1 Administrator-Physician Relationship, Episode 1: Introduction 14:52
14:52 Play Later Play Later Lists Like Liked14:52
Play Later Play Later Lists Like LikedASOA's EyeTalks Radio podcast presents its new limited subseries, The Administrator-Physician Relationship. Join host Angela Casazza, MHA, PMP, COE, Executive Director of Lexington Eye Associates Inc. (and ASOA's Board of Directors ABC Liaison), Patti Barkey, COE, CEO of Bowden Eye & Associates (and ASOA's Board of Directors President Elect), and Carrie Jacobs, COE, OCS, Executive VP of Operations of Chu Vision Institute (and ASOA's Board of Directors Member at-Large) as they discuss what's to come.…
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ASOA EyeTalks Radio
During the public health emergency, hybrid visits have proven so successful that some practices plan to use them long-term. Using the hybrid visit model may help you endure some of the challenges while delivering safe, high-quality care.
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ASOA EyeTalks Radio
We must commit as much time to building these key relationships as we commit to improving our business processes. Proactively investing in building good relationships is a much better use of your time and energy than experiencing the dissolution of a once amicable partnership. This episode of EyeTalks Radio is sponsored by ASOA Platinum Strategic Business Partner:…
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ASOA EyeTalks Radio
Follow these steps and the oft overlooked or siloed optical department might be a nascent goldmine for clinic revenue and customer happiness. This episode of EyeTalks Radio is sponsored by ASOA Diamond Strategic Business Partner:
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ASOA EyeTalks Radio
Despite best efforts, your physician may still face litigation at some future point. No one wants to be facing a lawsuit, but you can help your physician—and practice—survive. This episode of EyeTalks Radio is sponsored by ASOA Diamond Strategic Business Partner:
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ASOA EyeTalks Radio
1 Dry Eye in Practice…..Gotta Squeeze a Few Lemons to Make Lemonade 36:03
36:03 Play Later Play Later Lists Like Liked36:03
Play Later Play Later Lists Like LikedAn interview with Jim Sluck, Vice President at TearCare Marketing and Matt Jensen, CEO of Vance Thompson Vision, Sioux Falls, SD and beyond on the topic of activating dry eye in practice. This episode of EyeTalks Radio is presented by ASOA Diamond Strategic Business Partner:
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ASOA EyeTalks Radio
1 Tips to Increase Engagement and Connections with Your Patients 18:03
18:03 Play Later Play Later Lists Like Liked18:03
Play Later Play Later Lists Like LikedTerez Spencer, System Administrator at Woolfson Eye Institute, and Dr. Michael Rivers, Sr. Medical Director of Ophthalmology at ModMed, share some tips on how to increase engagement and connections with your patients and discuss how automation can help your practice achieve better work-life balance and reduce burnout. This episode of EyeTalks Radio is presented by ASOA Diamond Strategic Business Partner:…
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ASOA EyeTalks Radio
Work-from-home employees need to feel connected to your company. Before you convert your staff to work-from-home, there are some important things to consider such as ideal work hours, work environment, flexibility, secure communications, and motivation. This episode of EyeTalks Radio is sponsored by ASOA Diamond Strategic Business Partner:…
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ASOA EyeTalks Radio
Kristi Bolinger, Specialty Director with NextGen Healthcare and Ty Allen, CEO of SocialClimb share best practices on how to market your eye care practice. This episode of EyeTalks Radio is presented by ASOA Diamond Strategic Business Partner:
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ASOA EyeTalks Radio
When staff recognize our earnest desire to empower them, especially when we redirect, correct, and even discipline them in the hope of their making an adjustment that leads to growth and improvement, they shift from fear to respect. This episode of EyeTalks Radio is sponsored by ASOA Diamond Strategic Business Partner:…
A
ASOA EyeTalks Radio
1 Dry Eye…Friend or Foe & How to Turn Lemons into Lemonade 36:54
36:54 Play Later Play Later Lists Like Liked36:54
Play Later Play Later Lists Like LikedAn interview with Jim Sluck, Vice President at TearCare Marketing and Sharon Brown, COT, COE, Director of Operations at Ophthalmic Consultants of Boston on the topic of dry eye. This episode of EyeTalks Radio is presented by ASOA Diamond Strategic Business Partner:
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ASOA EyeTalks Radio
1 Rising Above—Strategic Leadership During Crisis 8:19
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Play Later Play Later Lists Like LikedThe current pandemic is not only testing us but providing an opportunity to grow in the face of adversity. Let us continue to learn from each of our current experiences and lead with personal accountability, strategic thinking, and available tactical tools to forge forward and make a positive difference in the industry we love for years to come. This episode of EyeTalks Radio is sponsored by ASOA Diamond Strategic Business Partner:…
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ASOA EyeTalks Radio
1 Stick to the KISS Principle for ASC Compliance 9:44
9:44 Play Later Play Later Lists Like Liked9:44
Play Later Play Later Lists Like LikedRegulatory compliance is an ever-evolving, never-ending struggle in an ASC. The requirements and corresponding documentation are voluminous and can be overwhelming. This is especially true in a smaller, part-time ASC, where the nursing director often has sole responsibility for compliance management. Avail yourself of useful resources and stick to the KISS principle to keep your ASC on track and out of trouble. This episode of EyeTalks Radio is sponsored by ASOA Diamond Strategic Business Partner:…
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ASOA EyeTalks Radio
1 Using Data to Prove Your Point—Effective Use of Data with Providers and Staff 8:12
8:12 Play Later Play Later Lists Like Liked8:12
Play Later Play Later Lists Like LikedIn managing staff, having an accurate system to measure daily productivity will allow you to hold staff accountable with accurate data that is fairly enforced. This episode of EyeTalks Radio is sponsored by ASOA Diamond Strategic Business Partner:
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ASOA EyeTalks Radio
1 Understanding the payer landscape for DURYSTA® (bimatoprost intracameral implant) 22:20
22:20 Play Later Play Later Lists Like Liked22:20
Play Later Play Later Lists Like LikedDawn Marsillo of Allergan® talks with Janet Cox, Director of Billing and Coding at Vance Thompson about understanding the payer landscape for DURYSTA® (bimatoprost intracameral implant). This episode of EyeTalks Radio is being presented by ASOA Platinum Strategic Business Partner:
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ASOA EyeTalks Radio
1 Market Access and Reimbursement Support—Product-Specific Solutions 5:40
5:40 Play Later Play Later Lists Like Liked5:40
Play Later Play Later Lists Like LikedAlthough providing new technologies—and sometimes older ones—can occasionally be an administrative nightmare, navigating the pathway to successful reimbursement by engaging with all available resources will arm your staff with the tools they need to ultimately benefit our most important and valued stakeholder—the patient.…
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ASOA EyeTalks Radio
The technician shortage is very real, and what has worked in the past to train technicians may not be appropriate for today’s new employees.
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ASOA EyeTalks Radio
1 The Benefits of Developing a Triage Department— How to Re-Focus on Patient Care 7:56
7:56 Play Later Play Later Lists Like Liked7:56
Play Later Play Later Lists Like LikedAlthough many practices have seen a full (or nearly full) recovery of patient volumes while adapting to the new and stringent social distancing norms necessitated by the emergence of COVID-19, the question remains: What more can be done to maximize our workflows and resources?
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ASOA EyeTalks Radio
People drive success in any organization. An intentional strategy that puts people first by creating a patient-centered culture will ensure that your practice reaps the rewards.
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ASOA EyeTalks Radio
1 Best Practices for Loss Prevention in the Dispensary 7:17
7:17 Play Later Play Later Lists Like Liked7:17
Play Later Play Later Lists Like LikedWhile much has been written about shoplifting prevention, internal loss prevention is not a topic that gets as much attention, yet costs practices thousands of dollars each year. This episode of EyeTalks Radio is sponsored by ASOA Diamond Strategic Business Partner:
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ASOA EyeTalks Radio
1 Does Your Practice Need a Partial Retirement Plan? 8:21
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Play Later Play Later Lists Like LikedA dilemma arises when a practice owner cannot (or does not want to) handle the demanding pace and lifestyle typical of a busy, full-time ophthalmologist and desires a less intense schedule and more personal life balance. This episode of EyeTalks Radio is being sponsored by Alcon.
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ASOA EyeTalks Radio
1 How “Friction” Created Amazon… and How Reducing it Can Save Your Practice! 7:48
7:48 Play Later Play Later Lists Like Liked7:48
Play Later Play Later Lists Like LikedFor a true friction-less experience, don’t compare your practice’s website to your competitors. Compare your site to Amazon or Google.
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ASOA EyeTalks Radio
1 Every Mushroom is Edible Once—7 Steps for Recovering from a Mistake 8:03
8:03 Play Later Play Later Lists Like Liked8:03
Play Later Play Later Lists Like LikedIf you are in management long enough, you will make some big mistakes. Assuming they aren’t fatal to your career, how do you recover? This episode of EyeTalks Radio is being sponsored by ASOA Diamond Strategic Business Partner:
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ASOA EyeTalks Radio
1 Critical Aspects to Consider for DURYSTA™ (bimatoprost intracameral implant) Billing and Reimbursement 22:45
22:45 Play Later Play Later Lists Like Liked22:45
Play Later Play Later Lists Like LikedDawn Marsillo of Allergan® talks with Meg Gilson of Eye Surgeons about considerations for DURYSTA™ (bimatoprost intracameral implant) billing, coding, and reimbursement. This episode of EyeTalks Radio is being sponsored by ASOA Platinum Strategic Business Partner:
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ASOA EyeTalks Radio
1 Surviving the Nursing Shortage–What We Can Learn from Hospitals 9:06
9:06 Play Later Play Later Lists Like Liked9:06
Play Later Play Later Lists Like LikedASCs must distinguish themselves from the competition by following the lead hospitals have gained regarding the treatment and consideration of RNs. Failing to do so may result in canceled cases and closed ORs. This episode of EyeTalks Radio is sponsored by ASOA Platinum Strategic Business Partner:
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ASOA EyeTalks Radio
1 Q&A: Patient Flow, with Jane Shuman and Myra Cherchio 16:28
16:28 Play Later Play Later Lists Like Liked16:28
Play Later Play Later Lists Like LikedHost Myra Cherchio talks with Jane Shuman about the importance of patient flow, and discusses topics such as looking at office space, identifying “hot spots” like redundancies in forms and systems, setting up office teams, and scheduling.
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ASOA EyeTalks Radio
1 Six Simple Steps to Improve Your Income Statement 8:11
8:11 Play Later Play Later Lists Like Liked8:11
Play Later Play Later Lists Like LikedA customized profit and loss statement generates valuable, specific information that helps business owners and administrators make better management decisions. These tips will help turn your P&L into one of the most powerful management tools in running a successful practice. ASOAnalytics is an online benchmarking tool available to ASOA members. Visit asoanalytics.com for more information.…
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ASOA EyeTalks Radio
1 Technician Training in the Small Practice—5 Tips 6:43
6:43 Play Later Play Later Lists Like Liked6:43
Play Later Play Later Lists Like LikedHere are five techniques to allow technicians to train themselves, from Brittany Royster, COT, of Carolina Ophthalmology Associates in Chapel Hill, NC.
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ASOA EyeTalks Radio
1 Q&A: Avoiding Burnout and Creating Personal and Professional Satisfaction with Sondra Hoffman 19:58
19:58 Play Later Play Later Lists Like Liked19:58
Play Later Play Later Lists Like LikedSondra Hoffman, Executive Director of Florida Eye Clinic, Business and Life Coach, Hoffman Consulting Group, talks with Karen Bachman, ASOA’s Immediate Past President, about avoiding burnout and creating personal and professional satisfaction.
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ASOA EyeTalks Radio
The goal of the informed consent process is to enable the patient or patient representative to make an informed and educated decision to undergo the proposed procedure. This episode of EyeTalks Radio is sponsored by ASOA Platinum Strategic Business Partner:
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How can business help solve society’s biggest challenges? Welcome to Take on Tomorrow, the award-winning podcast from PwC that examines the biggest problems facing society and the role business can—and should—play in solving them. Hosts Femi Oke and Lizzie O’Leary talk to industry innovators, tech trailblazers and visionary leaders from around the globe about timely topics: from the climate transition to AI and data; and from the future of food to how we build, move and power the world.
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A top podcast for healthcare leaders, with over one million downloads, Radio Advisory is your weekly download on how to untangle the industry's most pressing challenges to help leaders like you make the best business decisions for your organization. From unpacking major trends in care delivery—like site-of-care shifts and the rise of high-cost drugs—to demystifying stakeholder dynamics, to shining a spotlight on priorities that may get overlooked, we're here to help. Our hosts and seasoned r ...
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Wharton faculty and industry leaders discuss their latest research, books, and relevant business topics. Hosted on Acast. See acast.com/privacy for more information.
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The Influence Factor by The Influencer Marketing Factory
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Capitalmind looks at stocks, bonds, funds and the macro to bring you their view on the Indian financial markets. We discuss all things related to investing at our focussed podcast that keeps it simple. For more, go to capitalmind.in and to invest with us, visit capitalmindwealth.com
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