Artwork

Content provided by David Roman and Chris Cotton. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by David Roman and Chris Cotton or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Player FM - Podcast App
Go offline with the Player FM app!

AI in Repair Shops is a GOOD Thing!...IF You Use It Right | Detect Auto

22:59
 
Share
 

Manage episode 477336675 series 3636795
Content provided by David Roman and Chris Cotton. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by David Roman and Chris Cotton or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Cinch has done wonders for my repair shop - let them do the same for you. See how it works today! CLICK HERE


In this episode of the AutoFix TechnologyCast, Chris Cotton is joined by Jon from Detect Auto to explore the innovative ways technology is reshaping auto shop operations. Jon highlights how Detect Auto's flagship maintenance review system automates service reviews, significantly cutting down the time advisors spend on building estimates. Another key point discussed is the AI-powered customer concern tool, which prompts advisors with in-depth questions to better understand customer issues, improving service efficiency. Lastly, they delve into the gross profit per hour feature, a crucial tool for ensuring jobs remain profitable by offering real-time financial insights.

00:00 Maintenance Review System Integration

06:08 AI Tool Enhances Customer Interactions

08:47 AI Enhancing Workforce Efficiency

12:24 Enhancing Shop Management Processes

14:56 Automated Profit Analysis for Shops

20:10 "Vision Class Highlights: Detect Auto"

20:49 Shop Tech Add-Ons & Resources

  continue reading

12 episodes

Artwork
iconShare
 
Manage episode 477336675 series 3636795
Content provided by David Roman and Chris Cotton. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by David Roman and Chris Cotton or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Cinch has done wonders for my repair shop - let them do the same for you. See how it works today! CLICK HERE


In this episode of the AutoFix TechnologyCast, Chris Cotton is joined by Jon from Detect Auto to explore the innovative ways technology is reshaping auto shop operations. Jon highlights how Detect Auto's flagship maintenance review system automates service reviews, significantly cutting down the time advisors spend on building estimates. Another key point discussed is the AI-powered customer concern tool, which prompts advisors with in-depth questions to better understand customer issues, improving service efficiency. Lastly, they delve into the gross profit per hour feature, a crucial tool for ensuring jobs remain profitable by offering real-time financial insights.

00:00 Maintenance Review System Integration

06:08 AI Tool Enhances Customer Interactions

08:47 AI Enhancing Workforce Efficiency

12:24 Enhancing Shop Management Processes

14:56 Automated Profit Analysis for Shops

20:10 "Vision Class Highlights: Detect Auto"

20:49 Shop Tech Add-Ons & Resources

  continue reading

12 episodes

All episodes

×
 
Loading …

Welcome to Player FM!

Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.

 

Quick Reference Guide

Listen to this show while you explore
Play