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Why Are Banks Struggling with Accessibility?
Manage episode 469266897 series 3474034
Content provided by Antonio Santos, Debra Ruh, Neil Milliken, Antonio Santos, Debra Ruh, and Neil Milliken. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Antonio Santos, Debra Ruh, Neil Milliken, Antonio Santos, Debra Ruh, and Neil Milliken or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Are traditional banking systems failing those who most need them? In this thought-provoking episode, David Agar and Penny Roberts share their mission to revolutionize financial accessibility through their innovative app, Bankability. Reflecting on their personal journey as parents of a child with disabilities, they delve into the crucial need for hyper-personalization in banking solutions. With over 15 million adults in the UK facing accessibility barriers, the couple’s insights highlight how financial institutions often neglect unique user needs in favor of generic solutions.
As modern banking becomes increasingly digital, it's essential to address the disconnect that leaves many feeling excluded. David explains how their proposed system employs AI and user-centered design to adapt to each individual's preferences, creating a supportive environment that respects user autonomy. They convey the urgency behind rethinking current practices, challenging listeners to join a broader conversation about inclusion in finance.
This episode is a call to action for investment and collaboration as they look to engage with stakeholders who share their vision. Explore how technology can empower individuals in managing their finances securely, especially for those who may not have traditional support systems. Tune in and find out how together, we can pave the way for a more accessible and inclusive banking landscape for all. Don’t miss out on joining their waiting list, and be part of this transformative journey!
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Chapters
1. Introduction to Access Chat (00:00:00)
2. The Importance of Accessibility in Banking (00:06:59)
3. Meet David Agar: Background and Insights (00:26:45)
4. Understanding Hyper (00:35:48)
5. The Role of AI in Financial Accessibility (00:59:15)
6. Final Thoughts and Calls for Collaboration (01:10:00)
267 episodes
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