How to Retain your Top Performers. With Lauren Karan

Bean There, Done That!

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Added two years ago

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Biscuits & Jam

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Encore: Jessica B. Harris Believes in a Welcome Table 42:14

19 days ago42:14

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Episode Description: Jessica B. Harris may have been born and raised in New York City, but she has Tennessee roots through her father and has spent much of her life split between homes in the Northeast and the South – specifically New Orleans. For more than fifty years, she has been a college professor, a writer, and a lecturer, and her many books have earned her a reputation as an authority on food of the African Diaspora, as well as a lifetime achievement award from the James Beard Foundation. A few years back, Netflix adapted her book, High on the Hog: A Culinary Journey from Africa to America , into a 4 part docuseries. And I’m very proud to say that she’s a longtime contributor to Southern Living with a regular column called The Welcome Table. This episode was recorded in the Southern Living Birmingham studios, and Sid and Jessica talked about her mother’s signature mac and cheese, the cast-iron skillet she’d be sure to save if ever her house were on fire, and her dear friend, the late New Orleans chef Leah Chase. For more info visit: southernliving.com/biscuitsandjam Biscuits & Jam is produced by : Sid Evans - Editor-in-Chief, Southern Living Krissy Tiglias - GM, Southern Living Lottie Leymarie - Executive Producer Michael Onufrak - Audio Engineer/Producer Jeremiah McVay - Producer Learn more about your ad choices. Visit podcastchoices.com/adchoices…

about a year ago 40:07

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In this episode of Bean There, Done That!, host Phil Di Bella dives deep into the crucial topic of retaining top talent with special guest Lauren Karan. Lauren, an expert in recruitment and organisational coaching, shares her extensive knowledge on creating effective hiring strategies and fostering a culture of retention. They explore the importance of understanding your business's pain points, aligning hiring strategies with growth goals, and continuously building a pipeline of potential hires. Lauren emphasises the significance of leadership, inclusivity, and emotional engagement in retaining staff and offers practical tips on interviewing and onboarding processes. Whether you're in hospitality or any other industry, this episode is packed with actionable insights to help you build and maintain a high-performing team.

Key Topics and Themes:

The importance of retaining top talent versus merely recruiting
Strategies for proactive hiring and avoiding desperation in recruitment
Creating a robust and effective recruitment process
Utilising behavioural questions and psychometric testing in interviews
The role of leadership and culture in employee retention
Practical tips for interviewing and selecting the right candidates
The value of involving your team in hiring decisions
Balancing competitive wages with performance expectations
Building a sense of belonging and emotional engagement in your team
Recognising when and how to promote within your organisation

Takeaways:

Effective recruitment processes are crucial for improving retention outcomes.
Always be on the lookout for great talent and maintain a continuous hiring mindset.
Leadership and culture are key drivers of employee retention; make your team feel valued and heard.
Behavioural questions in interviews help reveal true capabilities and fit.
Competitive wages should be balanced with clear performance expectations and a strong value proposition.
Involve your team in hiring decisions to foster a sense of ownership and belonging.
Promote from within by identifying and nurturing employees who take initiative and show leadership potential.

Time-Stamped Key Points:

00:05 - Introduction to the main topic: retaining top talent
01:30 - Phil introduces guest Lauren Karan and her background
03:45 - The importance of linking hiring strategy with business goals
08:20 - Tips for hiring in a competitive and transient market
15:10 - The significance of behavioural interviewing and asking for specific examples
22:30 - The role of leadership and culture in retaining employees
28:45 - Real-life examples of effective customer service and team dynamics
34:50 - Balancing wages with performance and commercial viability
41:20 - Identifying and promoting top performers within your team
50:10 - Strategies for continuous recruitment and building a talent pipeline
57:00 - Closing thoughts and the importance of simple, actionable steps

About Our Guest:
Lauren Karan is a specialist in technical and engineering recruitment within the building and civil construction market. With over 12 years of experience, Lauren holds a degree in psychology, accreditation in behavioural interviewing and psychometric testing, and certification as an organisational coach. Her hands-on, strategic approach to recruitment has set her apart in the industry, making her a sought-after expert in finding and retaining top talent.

Links and Resources:

Book: "Belonging" by Owen Eastwood
Book: "Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect" by Will Guidara
Podcast: Building Doors by Lauren Karan

Don't miss this insightful episode with Lauren Karan as we uncover the secrets to retaining top talent and building a high-performing team. Listen now on your favourite podcast platform and accelerate your potential with The Coffee Commune.

Produced by The Podcast Boss. For more information, visit thepodcastboss.com.

#TalentRetention, #RecruitmentStrategies, #EmployeeEngagement, #Leadership, #WorkCulture, #HospitalityIndustry, #BusinessGrowth, #CoffeeCommune, #PhilDiBella, #LaurenCurran, #BeanThereDoneThat

20 episodes