50. Supervision6 - Leader, Superior, Boss, Mentor

Becoming Centered

This episode is the sixth on the Unit Supervisor Learning Pathway. It’s also the third of a three-episode arc that focuses on how to structure an individual supervision meeting. It also goes beyond the supervision meeting and explores the seven different roles Unit Supervisors have with their Supervisees.

1. As a Counselor, the Supervisor is concerned with the emotional well-being of their Supervisees.
2. As a Teacher, the Supervisor keeps a checklist of subjects (primarily policies, procedures, practicies, and training topics) that are reviewed with each Supervisee over the course of their tenure as a direct-care Child Care Counselor.
3. As a Coach, the Supervisor individualizes their focus to address each Supervisee's professional development. Fundamental residential staff skills include Executive Skills, Engagement Skills, and Teamwork Skills. More advanced counseling skills are the focus of the next episode arc on the Unit Supervisor Learning Pathway.
4. As a Leader, the Supervisor takes a strategic approach to presenting each supervisee with an inspiring vision, an analysis of current skills and a plan for what skills to work on in the next short-term period. That plan is then implemented on the floor of the residential unit, directly in working with the kids. In the next supervision meeting there's feedback and collaboration around the next steps.
5. As an organizational Superior, the Supervisor has to represent the agency. Any problems with basic employment expectations, such as professionalism, basic performance expecations, adherence to company policies, and dependability need to be addressed in the supervision meeting. In consultation with the Unit Supervisor's superior, and potentially H.R. department, it might be appropriate to take some personnel action. Solid boundaries are the biggest help in balancing the role of Superior with the other Unit Supervisor roles.
6. As their Boss, the Supervisor has to give out assignments and coordinate a large number of tasks that all are necessary for the professional administration of the residential program. In crisis situations, the Supervisor often times needs to function as a direct and clear Boss, which can create a balancing challenge with the other roles.
7. As a Mentor, the Supervisor expresses some level of interest in their Supervisees' career and life outside of work. It's up to each Supervisee how much they will come to see their Supervisor as a Mentor, but spending some time relating as a Mentor helps balance the seven roles that define the relationship between a Unit Supervisor and their Supervisees.