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The Fulfilment Playbook: Hacks you can't ignore
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He built his reputation in the fast-moving world of eCommerce fulfilment, first as the Founder of Parcel Station, then rising to become Business Development Director at Whistl, one of the UK’s leading delivery management companies. With over 15 years of hands-on experience, James has lived and breathed the operational challenges of scaling fulfilment businesses in an era defined by next-day delivery, rising consumer expectations, and the explosion of online retail.
In this exclusive episode, I sit down with James Hayes to uncover his entrepreneurial journey from start-up founder to board-level leader at Whistl. We dive into the evolution of UK eCommerce fulfilment, the tactics that separate successful logistics operators from the rest, and the future of delivery in an ever-demanding market.
We peel back the realities of what it truly takes to build, scale, and stay competitive in the fulfilment game:
Listen & Enjoy.
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