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Veolia: Enhancing the Employee Experience with Data Insights
Manage episode 289831661 series 2501535
Content provided by SAP Australia and New Zealand, SAP Australia, and New Zealand. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by SAP Australia and New Zealand, SAP Australia, and New Zealand or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this episode Rushenka speaks with Kate Moonen, Head of Marketing & Digital Experience, Veolia ANZ about the business challenges her organisation faced during the pandemic and what steps were taken to ensure all employees were well supported during these disruptive times. Steve Bennetts, Head of Growth & Strategy, Employee Experience, Qualtrics explained some of the initiatives that Qualtrics partnered with Veolia on to measure employee sentiment through the use of data insights and what some key employee experience trends he has seen from various organisations pre and post the pandemic. Highlights in this episode include: 3:30 - Introduction to Veolia. 7:10 - How technology has met the needs of the business. 12:40 - Key findings from employee feedback. 19:10 - Main employee experience trends with organisations within A/NZ. 21:30 - Outcomes from employee feedback that Veolia implemented. 27:20 - Advice for measuring employee sentiment.
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44 episodes
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Manage episode 289831661 series 2501535
Content provided by SAP Australia and New Zealand, SAP Australia, and New Zealand. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by SAP Australia and New Zealand, SAP Australia, and New Zealand or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
In this episode Rushenka speaks with Kate Moonen, Head of Marketing & Digital Experience, Veolia ANZ about the business challenges her organisation faced during the pandemic and what steps were taken to ensure all employees were well supported during these disruptive times. Steve Bennetts, Head of Growth & Strategy, Employee Experience, Qualtrics explained some of the initiatives that Qualtrics partnered with Veolia on to measure employee sentiment through the use of data insights and what some key employee experience trends he has seen from various organisations pre and post the pandemic. Highlights in this episode include: 3:30 - Introduction to Veolia. 7:10 - How technology has met the needs of the business. 12:40 - Key findings from employee feedback. 19:10 - Main employee experience trends with organisations within A/NZ. 21:30 - Outcomes from employee feedback that Veolia implemented. 27:20 - Advice for measuring employee sentiment.
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Similar to Best Perspectives Podcast
Big tech is transforming every aspect of our world. But how, and at what cost? This season of Land of the Giants – The Disney Dilemma – focuses on Disney’s ability to weather the ups and downs of the business cycle and changing tastes and explores what has kept it successful for over 100 years. The entertainment giant has leveraged nostalgia and its intellectual property to build a beloved brand, but after an acquisition spree that included Marvel, Lucasfilm, and 20th Century Fox, can it sus ...
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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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