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Extra Alarm: The importance of proportional response on and off the fireground
Manage episode 478460383 series 3421756
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This week’s Extra Alarm insights come to us from Linda Willing, who tackles the significance of proportional responses. Willing emphasizes how underreaction can condone inappropriate behavior, while overreaction can waste resources and damage trust. Using real-life examples, she illustrates that responses should be fair, consistent and proportional to the incidents, whether on the fireground or in organizational settings. Disproportionate responses can lead to further problems, trust issues and morale damage.
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