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Beyond Mops and Buckets: The Power of Tailored Training and Tech with Christina Freer * BCWA S9:E7
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Sound familiar?
You’ve been told that if you hand your team a checklist and tell them to “be consistent,” your cleaning business will start delivering flawless, reliable service every time.
But all that’s gotten you is a pile of missed details, frustrated clients, and a growing sense that you’re stuck putting out fires instead of building trust.
Let’s get real: there’s a better way to create consistency and keep clients happy.
Ready to find out what works?
Christina Freer is the kind of entrepreneur who knows what it means to start at the bottom and build something real.
Raised in a small Idaho town, she jumped into the commercial cleaning industry with just a secondhand vacuum and a determination to make things work—literally using whatever tools she could find.
Christina’s background in real estate gave her a unique edge, helping her understand the true needs of property managers and business clients.
Over the years, she’s developed a reputation for building training programs that make consistency and reliability a part of her team’s DNA.
Christina’s approach is practical and people-focused, always aiming to solve problems for clients and keep communication open.
Her journey and philosophy show that you don’t need fancy beginnings to create a cleaning business that stands out—you need a clear vision, hard work, and a dedication to quality service.
Reach out to Christina via email here: [email protected]
Connect with Christina on LinkedIn here: https://www.linkedin.com/in/christinafreer/
Visit RCF Commercial Cleaning here: http://www.rcfcommercialcleaning.com/
The key moments in this episode are:
00:00:00 - Introduction to Beyond Clean Podcast and Guest Background
00:06:00 - Mentorship and Understanding Client Needs in Commercial Cleaning
00:08:30 - Consistency and Reliability as Foundations of Cleaning Success
00:11:00 - Structured Training and Service Scheduling for Effective Janitorial Operations
00:13:00 - Advanced Team Cleaning Model and Client Accountability
00:14:09 - Effective Inspection and Validation Processes in Cleaning Services
00:17:01 - Modern Cleaning Equipment and Consistency in Service Delivery
00:20:33 - Post-COVID Cleaning Priorities: Consistency Over Price
00:23:33 - Customized Supplies and Equipment for Optimal Cleaning Results
00:24:45 - Leveraging Technology and Training Innovations for Cleaner Onboarding
00:27:43 - Innovative Pre-Job Skills Assessment Using 3D Scans
00:30:31 - Building Team Connection Through Personal Engagement
00:33:57 - Leveraging Personality Assessments to Strengthen Leadership
00:35:32 - Company Growth and Rigorous Hiring Practices
00:38:46 - Cultivating a Fun and Positive Company Culture
00:40:01 - Hilarious and Challenging Moments in Commercial Cleaning
00:41:23 - Family Involvement and Support Behind RCF Commercial Cleaning
00:43:08 - Multi-Generational Workforce and Cleaning Industry Legacy
00:45:24 - Valuable Advice to Younger Self and Aspiring Entrepreneurs
00:46:52 - Personal Life and Future Plans Beyond Business
WEBSITES
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ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/
ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/
SOCIAL
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