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The Power of Specialization in the Commercial Cleaning Industry with Claudia Cardona Goddiess * BCWA S9:E8
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Claudia Goddiess is an immigrant, an entrepreneur, and the owner/creator of Apex Building Services - a commercial cleaning company located in Clinton, NJ.
Claudia came to this country as a teenager without knowing a word of English and has worked her way up to become a college graduate and a successful business owner.
With over 20 years of experience in the cleaning industry, Claudia launched her business in 2019 and has since expanded it to more than 70 accounts, employing a staff of over 90 employees.
Her company specializes in clean room cleaning for pharmaceutical clients, requiring strict adherence to protocols and specialized training. Claudia’s expertise includes understanding and implementing detailed SOPs, handling negative and positive airflow environments, and maintaining high standards for safety and cleanliness.
Her practical knowledge, combined with her ability to adapt during challenging periods such as the COVID-19 pandemic, has contributed to Apex Building Services’ steady growth and strong reputation in a demanding niche market.
Email for Claudia: [email protected]
Contact Claudia on LinkedIn here: https://www.linkedin.com/in/claudia-cardona-apex/
The key moments in this episode are:
00:00:00 - Starting a Cleaning Business Amidst Challenges
00:06:30 - Understanding Clean Rooms and Their Unique Cleaning Standards
00:08:00 - The Role of PPE and Strict Protocols in Pharmaceutical Cleaning
00:10:30 - Importance of SOPs and Step-by-Step Clean Room Procedures
00:12:30 - Diverse Pharmaceutical Cleaning Needs and Maintaining Sterile Environments
00:14:58 - The Critical Role of Cleaning in Healthcare and Child Safety
00:16:35 - Cleaning as a Life-Saving Profession and Pride in Work
00:18:02 - Specialized Training and Pay in Pharmaceutical and Clean Room Cleaning
00:20:18 - Clean Room Protocols: Gowning, Equipment, and Contamination Control
00:26:46 - Hiring, Training, and Operational Excellence in Specialized Cleaning Services
00:29:44 - Hiring Trusted Referrals and Onsite Training Best Practices
00:31:17 - Immigrant Experience and Building a Diverse Workforce
00:34:00 - Industry Collaboration and Knowledge Sharing to Foster Growth
00:36:30 - Balancing Family Life and Business Growth
00:38:56 - Finding Your Niche and the Importance of Specialized Certification
00:43:40 - Carpet and Stone Floor Care Certifications and Training Insights
00:48:12 - Chemical-Free Floor Stripping Techniques and Health Benefits
00:49:32 - Remote and Hands-On Training Blends for Effective Cleaning Education
00:51:30 - Entrepreneurial Advice: Mentorship and Training for Success in Cleaning Business
00:53:05 - Claudia Goddiess’ Personal and Professional Growth Plans
OUR WEBSITES
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ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/
ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/
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