003-What Is Your Behavior Telling You? - The Science Behind Our Needs

Beyond The Class: From Knowledge To Action

Ever snapped at someone and instantly thought, “Wait… what just happened?” That split-second of self-awareness might hold the key to transforming how we lead, connect, and communicate.
In this episode of Beyond the Class, we’re joined by Misty Janks—CEO of the Chapman Foundation for Caring Communities and a leading voice in organizational psychology. Misty unpacks a deceptively simple idea: every behavior is a clue to an unmet need.
What if that “difficult” colleague isn’t defiant, but just needs to feel secure? What if that unmotivated team member is actually craving purpose? Misty demonstrates how shifting from judgment to curiosity can unlock empathy, enhance relationships, and even transform workplace culture.
You’ll walk away with practical tools—including two powerful questions that can change how you respond to challenging behavior—and a deeper understanding of how self-awareness and DISC assessments can guide personal growth.
Plus, Misty and host Adam Salgat share candid stories that bring these insights to life.
Subscribe to Beyond the Class for more insights rooted in Chapman Foundation principles. Visit chapmancommunities.org to learn more. Remember—you are the message!

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Key Points Discussed in the Episode
• Every action, reaction, and decision stems from an underlying need
• Psychology confirms behavior is purposeful, not random or purely oppositional
• Instead of labeling behavior as good/bad, ask what need it expresses
• Two key questions to ask: What might this person need? How can I support constructively?
• Leaders create stronger teams by understanding people, not just managing tasks
• DISC assessments help teams understand behavioral tendencies and style preferences
• Self-awareness allows us to recognize our own needs driving our behaviors
• Three action steps: shift to curiosity, lead with empathy, reflect on your own needs

Chapters

1. Welcome to Beyond the Class (00:00:00)

2. Every Action Has a Purpose (00:01:42)

3. Empathy Over Judgment (00:03:10)

4. Mindset Shifts for Better Leadership (00:08:34)

5. Tools for Understanding Others (00:11:34)

6. Recognizing Our Own Needs (00:12:54)

7. Three Key Action Steps (00:15:47)