013 - Why you should invest in your team!

Beyond The Class: From Knowledge To Action

Maggie Gerardi understands the impact of investing in her team. Executive Directors, team leaders, Superintendents, small business owners, this podcast is for you. Director of Whitcomb Terrace Assisted Living in Aspen Colorado, Maggie took CST and was so inspired that she invited her team of 12 to apply, and then supported them as they worked together to cover each other’s shifts so that each person could attend the 3-day class.Shara Brice, OCL - Colorado Chapter Leader goes on to say, "The Whitcomb Terrace team use their CST skills to ensure that each resident knows that they matter, as they extend the gift of listening to all those entrusted to their care. The staff also practice truly human leadership with each other, to ensure that they communicate well. Whether she’s at work, or at the soccer fields, cheering on her sons, Maggie is the message and is a valued, inspirational leader in our community.”