094 - Big Aspirations w/Erin Wojkiewicz

Beyond The Class: From Knowledge To Action

What is emotional intelligence, and why is it vital in a leader? Emotional intelligence is the ability to identify and regulate one’s emotions and understand the emotions of others. A high EQ, emotional quotient, as it can be referred to, helps build relationships, reduce team stress, defuse conflict, and improve job satisfaction.Researchers Van Rooy & Viswesvaran conducted a meta-analysis of 69 studies in 2004. (Meta-analysis is like a buffet of different studies.) Drawing on a vast amount of data, they concluded that, compared with average performers, strong cognitive ability was 27% more prevalent in top performers. However, high EI was prevalent in DOUBLE that amount (53%).Ultimately, a high EI means having the potential to increase team productivity and staff retention. That’s why when it comes to recruiting management roles, employers look to hire and promote candidates with a high ‘EQ’ (emotional quotient) – rather than IQ (intelligence quotient).Our guest today is alumni Erin Wojkiewicz from Green Bay, WI. Erin is the Assistant Vice President in Learning and Development at Capital Credit Union. She has worked there for 14 years.Erin calls herself a lifelong learner and facilitator, so she was excited to take the Our Community Listens course in October 2022. She explained that the class changed her and that she thinks these concepts are great and can help people personally and professionally.Her passion for that belief inspired her to enter the facilitator training program for Our Community Listens. When the trainees came together this July in Midland, MI, I had the opportunity to sit down and discuss the impact the class has had on the team she leads. Listens as she discusses her hope to bring the class to the entire Capital Credit Union staff and the community of Green Bay. Key in on her the use of her own EI when she shares how she recognizes DISC profiles, when it is best to sit quiet, and how her team has been able to stay productive because they are beginning to better understand acceptance vs. agreement.---0:00-3:35 - Introduction to Emotional Intelligence3:45 - Conversation begins w/Erin Wojkiewicz23:55 - Skill Snippet on the link between feelings and needs