Shop Software 101

Beyond the Wrench

Joe Toscano, keynote speaker, author, and technology expert of “The Social Dilemma” Netflix documentary, discusses his journey of returning to his automotive roots to become COO of Gateway Auto. He touches on tips for choosing the right shop software, protecting customer data, and creating strong passwords for better online security.
Check out the full video version of the podcast on YouTube!
About Our Guests:
Joe Toscano
COO, Gateway Auto
Host, LeadFoot Automotive Podcast
[email protected]

Sponsor:
National Institute for Automotive Service Excellence (ASE)

About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122

WrenchWay Resources:
For Technicians & Students

• Compare & Explore Technician Pay: View salary information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.
• Find Your Ideal Shop or Dealership: Looking for the best places to work? Discover and research the best shop or dealership for you at wrenchway.com/shops.

For Shops & Dealerships

• Hire Top Talent & Assist Schools: Connect with skilled technicians, engage with schools, and help elevate the auto and diesel industry with WrenchWay Top Shop Memberships.

For Auto, Diesel, & CTE Instructors:

• Support Your Program & Connect with Industry: Get resources and equipment for your program and grow your industry partnerships with WrenchWay's free solutions for schools.

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Chapters

1. Shop Software 101 (00:00:00)

2. Joe’s Background & Journey (00:01:10)

3. Simplifying Shop Software (00:10:59)

4. Technical Support & Cyber Security (00:14:38)

5. Password Tips (00:20:57)

6. Embracing AI (00:30:03)

7. Behind the Scenes of “The Social Dilemma” (00:34:03)