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Turn Your Call Center Into a Profit Center With Brigham Dickinson
Manage episode 446318951 series 2950408
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BlueCollar.CEO –
Brigham Dickinson is the Founder and President of Power Selling Pros, a leader in customer service and call handler training. As a CSR coach, he has coached over 900 CSRs in the US, Canada, and Australia. Brigham is also the author of Pattern for Excellence, Something to Give, and Patterned after Excellence.
In this episode, Ryan and Brigham discuss CSR coaching and training, including why you shouldn’t give your CSR team sloppy seconds on bagels.
Blue Collar CEO is a podcast that is all about helping you build a better, more profitable, more sustainable & kick-ass home service business. Join Levergy® CEO Ryan Redding each week who will be joined by industry experts who will break down their success stories and give their best-kept secrets for industry domination. You do not want to miss it! Learn more at https://www.bluecollar.ceo/, or https://www.levergy.io.
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