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How Luxury Retailers Are Building a 360° View

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Manage episode 484623455 series 3550465
Content provided by BSPK. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by BSPK or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

In this episode of Clienteling Unveiled, host Katie Tame sits down with Alexis from BSPK to explore one of the most powerful tools in modern luxury retail: the 360° customer view.

What does it really take to create a unified client profile that goes beyond transactions? From CRM integration to real-time personalization, Alexis breaks down how forward-thinking brands are turning scattered data into relationship-driven retail—and why it’s the key to client loyalty in 2025.

Whether you're a boutique director or a sales advisor, this episode will change how you think about client knowledge—and how to activate it where it matters most.

BSPK is a leading innovator in retail technology, empowering businesses to thrive in a dynamic market. Through cutting-edge solutions and insightful analysis, BSPK redefines the retail experience.
Check out our Clienteling 101 page to learn more about clienteling: https://www.bspk.com/clienteling101
BSPK.com
Contact us: [email protected]

Instagram
Linkedin
Twitter
TikTok

  continue reading

81 episodes

Artwork
iconShare
 
Manage episode 484623455 series 3550465
Content provided by BSPK. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by BSPK or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

In this episode of Clienteling Unveiled, host Katie Tame sits down with Alexis from BSPK to explore one of the most powerful tools in modern luxury retail: the 360° customer view.

What does it really take to create a unified client profile that goes beyond transactions? From CRM integration to real-time personalization, Alexis breaks down how forward-thinking brands are turning scattered data into relationship-driven retail—and why it’s the key to client loyalty in 2025.

Whether you're a boutique director or a sales advisor, this episode will change how you think about client knowledge—and how to activate it where it matters most.

BSPK is a leading innovator in retail technology, empowering businesses to thrive in a dynamic market. Through cutting-edge solutions and insightful analysis, BSPK redefines the retail experience.
Check out our Clienteling 101 page to learn more about clienteling: https://www.bspk.com/clienteling101
BSPK.com
Contact us: [email protected]

Instagram
Linkedin
Twitter
TikTok

  continue reading

81 episodes

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