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Culture, KPIs, and The Customer | Brian Gottlieb Renowned Business Leader, Speaker, & Author
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Meet Brian Gottlieb, a renowned business leader, speaker, and author who built a home improvement empire from a plastic folding table and $3,000. In this episode, Brian shares his journey of growing a company to over 1,000 employees and achieving a successful exit, all while staying true to his mission of doing well and doing good. Learn how he built high-performing teams, scaled across multiple states, stayed connected to customers through every stage of growth, and created a purpose-driven culture that empowered people to thrive. Brian also offers practical insights on hiring, leadership, managing KPIs, expanding into new markets, and preparing a business for transition or sale.
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In this episode, you will learn:
- How to build and scale high-performing teams
- When and how to hire the right people
- How to create a purpose-driven culture that fuels growth
- The importance of KPIs and financial transparency
- Smart strategies for expansion, customer, connection, and exit planning
Learn more about Brian Gottlieb here: https://briangottlieb.com/
Own a construction company and want to share your story? Apply to be on an upcoming episode of Builder Stories at https://www.builderstories.com
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