Episode 12 | Dr. Grin Lord, CEO Mpathic.ai | Empathy As A Service Can I Get That Software In Blue? podcast

Episode 12 | Dr. Grin Lord, CEO mpathic.ai | Empathy as a Service

3y ago 1:01:17

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Episode #12 of "Can I get that software in blue?", a podcast by and for people engaged in technology sales. If you are in the technology presales, solution architecture, sales, support or professional services career paths then this show is for you!

Your hosts Steve Mayzak and Chad Tindel are joined by Dr. Grin Lord, CEO of https://mpathic.ai and a board certified, licensed clinical psychologist.

Today we're talking about empathic communication and Dr. Lord's startup which is billed as the grammarly of empathy, a kind of Empathy-as-a-Service. Tune in for lots of funny stories, learn about Dr. Lord's experience of launching a tech startup after having spent the first stage of her career as a therapist and researcher.

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Links mentioned in the episode:

Empathy is the most important Leadership Skill: https://www.forbes.com/sites/tracybrower/2021/09/19/empathy-is-the-most-important-leadership-skill-according-to-research/?sh=62d76faf3dc5

The pandemic made it harder for remote workers to truly connect: https://fortune.com/2021/12/23/remote-work-connect-virtual-empathy/

Empathy is the go-to leadership skill of the moment: https://fortune.com/2021/11/10/empathy-leadership-skill-flexibility-employee-engagement/

Giving Negative Feedback Can Make Empathetic Leaders Less Effective: https://hbr.org/2022/01/giving-negative-feedback-can-make-empathetic-leaders-less-effective

Connect with Empathy, But Lead with Compassion: https://hbr.org/2021/12/connect-with-empathy-but-lead-with-compassion

Laughing/Crying Emoji isn't cool anymore: https://www.cnn.com/2021/02/14/tech/crying-laughing-emoji-gen-z/index.html

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