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Investing in Innovation: You Always Look Smart When You Prepare

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Manage episode 298166065 series 2954890
Content provided by CapTech. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CapTech or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

In this episode of CapTech Trends, CapTech CTO Vinnie Schodenfelder chats with CX Principal Bree Basham, and Senior Manager Kevin Vaughan about how to invest time and resources in innovation post-COVID-19.
What you'll hear

  • Businesses are identifying and quickly addressing new opportunities that are being created due to COVID-19.
  • Customer expectations are changing and they are redefining what brand loyalty means to them.
  • Recommendations on how to look ahead and adapt quickly with innovation in mind.
  • Suggestions for embracing the "fail fast" approach authentically.
  continue reading

49 episodes

Artwork
iconShare
 
Manage episode 298166065 series 2954890
Content provided by CapTech. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CapTech or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

In this episode of CapTech Trends, CapTech CTO Vinnie Schodenfelder chats with CX Principal Bree Basham, and Senior Manager Kevin Vaughan about how to invest time and resources in innovation post-COVID-19.
What you'll hear

  • Businesses are identifying and quickly addressing new opportunities that are being created due to COVID-19.
  • Customer expectations are changing and they are redefining what brand loyalty means to them.
  • Recommendations on how to look ahead and adapt quickly with innovation in mind.
  • Suggestions for embracing the "fail fast" approach authentically.
  continue reading

49 episodes

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