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Merging the Physical and the Digital to Meet Customer Expectations

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Manage episode 375601289 series 2954890
Content provided by CapTech. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CapTech or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Tune in to our latest episode as Principals Vinnie Schoenfelder, Bree Basham, and Brian Bischoff discuss the three key trends we see in the evolving landscape of technology and consumer interaction.

  • The use of Generative AI for authentic human-like interactions
  • Creating winning customer experiences through immersive and frictionless technologies
  • The race to capture consumer loyalty by merging digital and physical elements of technology advancements

Links:

Read the full article
CapTech AI Consumer Study

  continue reading

48 episodes

Artwork
iconShare
 
Manage episode 375601289 series 2954890
Content provided by CapTech. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CapTech or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Tune in to our latest episode as Principals Vinnie Schoenfelder, Bree Basham, and Brian Bischoff discuss the three key trends we see in the evolving landscape of technology and consumer interaction.

  • The use of Generative AI for authentic human-like interactions
  • Creating winning customer experiences through immersive and frictionless technologies
  • The race to capture consumer loyalty by merging digital and physical elements of technology advancements

Links:

Read the full article
CapTech AI Consumer Study

  continue reading

48 episodes

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