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From the Archives: Building with the End User in Mind

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Content provided by Launch by NTT DATA. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Launch by NTT DATA or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Heather Hudnall, NTT Data’s Chief Nursing Informatics Officer, on building medical software that is usable at all points of entry.

In this episode from the archives, NTT Data’s Chief Nursing Informatics Officer Heather Hudnall joins Clinton to dive into how we can transform healthcare and health tech for the better. As a former RN she is well versed in the needs of nurses doing the work on the ground and has translated those needs and desires to technology that falls into their workflow with ease and centers patient care.

Links:

Heather’s LinkedIn

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

  continue reading

493 episodes

From the Archives: Building with the End User in Mind

Catalyst Podcast

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Manage episode 455910148 series 124849
Content provided by Launch by NTT DATA. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Launch by NTT DATA or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Heather Hudnall, NTT Data’s Chief Nursing Informatics Officer, on building medical software that is usable at all points of entry.

In this episode from the archives, NTT Data’s Chief Nursing Informatics Officer Heather Hudnall joins Clinton to dive into how we can transform healthcare and health tech for the better. As a former RN she is well versed in the needs of nurses doing the work on the ground and has translated those needs and desires to technology that falls into their workflow with ease and centers patient care.

Links:

Heather’s LinkedIn

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

  continue reading

493 episodes

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Raj Singh on leading agile teams in a slow-moving industry Raj Singh is a hands-on technology executive, he doesn't hide behind his desk he leads by example. Raj has over 28 years of experience in information and technology and is the Global CIO at Visteon Corporation, a leading automotive technology business. This week Raj joins Tammy to discuss his three Ts of organizational change - trust, transparency, teamwork. He explains how these values are helping to make the industry more agile and shares what he’s most excited about in the future of the automotive industry. Please note that the views expressed may not necessarily be those of NTT DATA. Links: Visteon Learn more about Launch by NTT DATA See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .…
 
Rori Duboff on how to create trust in the modern digital age For over 20 years Rori Duboff has been at the forefront of digital strategy across marketing, design and media. Throughout her time in the industry one of the main values that Rori has focused on is trust - how do we understand what is real and what is not - especially in an age of growing online misinformation. This week Rori joins Tammy to discuss her recently developed Trust Stack, a tool she developed to sift through the noise and seek out what is real and true. Please note that the views expressed may not necessarily be those of NTT DATA. Links: Rori Duboff Fakespot Learn more about Launch by NTT DATA See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .…
 
Futures engineer Valentina Contini on the importance of harnessing your differences Valentina Contini is often the outsider in the room. As an Italian woman with purple hair and tattoos who worked in the male-dominated automotive industry she was often the black sheep - but that’s what made her valuable. This week Valentina joins Tammy to discuss the importance of authenticity and leading by example. As a technofuturist, Valentina also shares the future technologies that she’s most excited about…could a brain-machine interface or flying car be on the horizon? Please note that the views expressed may not necessarily be those of NTT DATA. Links: Valentina Contini Amy Webb Learn more about Launch by NTT DATA See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .…
 
Racing legend Tony Kanaan shares how he shifted to a team mentality after a career in the spotlight This week Tony Kanaan (also known as TK) joins Tammy to reflect on his career transition from Indy 500 champion to Team Principal at Arrow McLaren. TK shares how he learned to make fast-paced decisions behind the wheel, and why he believes good people are at the center of success. He also confirms the urban legend of the ‘bionic shirt’ created by NTT DATA and how complex, live data is still core to his work today. Please note that the views expressed may not necessarily be those of NTT DATA. Learn more about Launch by NTT DATA See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .…
 
Ankur Mathur on moving from enterprise to start-up Ever an optimist, Ankur Mathur is always looking to the future for exciting new opportunities. Formerly at Accenture and now the Founder and Chief Experience Officer of REVEL Moments Ankur has vast experience leading change at both large enterprises and start-ups. This week Ankur joins Tammy to share tips on how to create a start-up within a large organization and also the benefits and risks of going out on your own. He also shares what he’s most excited about in the world of tech and how AI could impact the traditional consulting industry. Please note that the views expressed may not necessarily be those of NTT DATA. Links: REVEL Moments Learn more about Launch by NTT DATA See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .…
 
Brant Beard on embracing challenges and creating a culture of constant learning This week on Catalyst Tammy is joined by Brant Beard, Assistant VP of Talent Growth at HCH Healthcare. In his 22 year career, Brant has held a variety of different roles, from product development, to cybersecurity, to communications and more. The one thing that remained the same throughout it all is his passion for transformation. This week, Brant shares how his career journey transformed him from an introvert to an extrovert, shares tips on how to overcome imposter syndrome and explains the importance of lifelong learning in fast-paced industries. Please note that the views expressed may not necessarily be those of NTT DATA. Links: Mel Robbins - The Let Them Theory Patrick Lencioni - Getting Naked Learn more about Launch by NTT DATA See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .…
 
Leonardo Hirschbrand looks back on 29 years of digital transformation at Unilever In this week’s episode of Catalyst, Tammy is joined by a pioneer in digital transformation Leonardo Hirschbrand. Over his 29 year career at Unilever Leo helped the brand go from pen and paper to a tech-forward global company. Leo shares some stories about the early days at Unilever and how digital transformation helped bring the company into the future. He also shares his thoughts on how to lead global teams and how AI can revolutionize customer research. Please note that the views expressed may not necessarily be those of NTT DATA. Links: Technically Wrong Learn more about Launch by NTT DATA See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .…
 
Chappell Ellison on balancing professionalism whilst staying true to yourself This week we’re sharing one of our most recent favorites from the archives, a conversation with Launch’s Director of Digital Strategy, Chappell Ellison. In this episode Tammy and Chappell dive into what it means to bring your authentic self to work and how authenticity can both improve employee happiness and drive customer engagement. They also share their thoughts on the impact AI could have on the future of work- and where it should be best utilized. Please note that the views expressed may not necessarily be those of NTT DATA. Links: Chappell Ellison Learn more about Launch by NTT DATA See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .…
 
Noelle Russell on harnessing the power of AI in a responsible and ethical way Noelle Russell compares AI to a baby tiger, it’s super cute when it’s small but it can quickly grow into something huge and dangerous. As the CEO and founder of the AI Leadership Institute and as an early developer on Amazon Alexa, Noelle has a deep understanding of scaling and selling AI. This week Noelle joins Tammy to discuss why she’s so passionate about teaching individuals and organizations about AI and how companies can leverage AI in the right way. It’s time to learn how to tame the tiger! Please note that the views expressed may not necessarily be those of NTT DATA. Links: Noelle Russell Scaling Responsible AI AI Leadership Institute Learn more about Launch by NTT DATA See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .…
 
Sandy Carter on ways to balance human and AI collaboration Sandy Carter literally wrote the book on humans interacting with AI. In her book AI First, Human Always Sandy breaks down the hottest trends in AI right now and dives into how humans can use AI to enhance, not replace, the human experience. This week Sandy joins Tammy to talk about the book, about Sandy’s work empowering women to get involved in AI and the crucial role of change management in implementing AI in the workplace. Please note that the views expressed may not necessarily be those of NTT DATA. Links: Sandy Carter AI First, Human Always Unstoppable Women of Web3 and AI Learn more about Launch by NTT DATA See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .…
 
Nimesh Mehta on how to lead people through large scale transformations When Tammy first met Nimesh Mehta they felt like kindred spirits. Nimesh is the Chief Information and Strategy Officer at National Life Group and is passionate about creating human experiences with AI. This week on Catalyst, Tammy and Nimesh discuss how to implement digital transformations with empathy and with purpose. Nimesh also shares his thoughts on why psychological safety is so important at organizations that are working at the forefront of technological change, because disruption can’t happen on the boundary of fear. Please note that the views expressed may not necessarily be those of NTT DATA. Links: The Trusted Advisor This podcast is presented by Catalyst, the opinions and views expressed are those of the host and participants and do not necessarily reflect National Life Group's views on the topics discussed. This podcast is for informational purposes only and is not to be construed as an offer to sell or the solicitation of an offer to buy a security in any state where such offer or solicitation would be illegal. Any unauthorized use is prohibited. National Life Group is a trade name of National Life Insurance Company (NLIC), Montpelier, VT and its affiliates. This podcast was recorded on 2/21/2025. TC7784363(0325)3 Learn more about Launch by NTT DATA See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .…
 
Martina Lee Strickland on using tech to serve underrepresented communities in the healthcare industry Martina Lee Strickland is a unicorn in the healthcare industry. She’s worked in the industry for over 20 years and is now the Chief Growth Officer at Clever Care Health Plan, a healthcare company that provides culturally-sensitive Medicare options. This week she joins Tammy to talk about her work driving community engagement in the healthcare industry. Martina talks about the importance of authenticity in connecting with clients, particularly those in underserved communities, and shares some of the tech she’s excited about that could transform the industry and improve client access. Please note that the views expressed may not necessarily be those of NTT DATA. Links: Martina Lee Strickland Clever Care See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .…
 
Jod Kaftan on imagining a future that’s more human What could a future with AI look like? Jod Kaftan has imagined almost every future scenario possible, both good and bad. Jod has over 20 years of design experience and is now the Head of Product Design and Research at Oracle where he is developing cutting-edge SaaS solutions to tackle climate change. This week Jod joins Tammy to discuss the practice of futures thinking and foresight, a creative process that imagines possible future scenarios in order to better manifest them. He shares why it’s important to imagine both good and bad future scenarios and shares his thoughts on where we’re going with AI. Please note that the views expressed may not necessarily be those of NTT DATA. Links: Design-Led Futures Future Shock - Alvin Toffler Human-Centered AI - Ben Shneiderman Learn more about Launch by NTT DATA See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .…
 
A seasoned Chief Experience Officer on going beyond traditional customer experience Donald Chesnut practically invented the term Chief Experience Officer. He’s worked at some of the world’s largest brands like Unilever, Target, Disney, General Motors and Coke and is now writing a book on why companies should move away from customer experience and towards customer centered growth. This week Tammy sits down with Donald to talk about his people-first approach to digital experience. Donald shares some of his leadership principles and shares his secret to digital transformation - that the real key to transformation isn’t technology, it's people! Links: Donald Chesnut Launch by NTT DATA See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .…
 
On championing experiences for clients, customers and employees alike This week on Catalyst Tammy is joined by Jessica Hartley, the Head of Design and Customer Experience for CCB Finance, Tech and Data Analytics at JPMorganChase. Jessica has over 20 years of experience helping clients leverage digital innovation and is passionate about driving employee engagement and culture. Tammy and Jessica talk about what authenticity really means at work and why it’s so much more than just how you present yourself. Jessica also shares her thoughts on how AI is transforming workplaces and how it can be used to improve both the client and employee experience. Please note that the views expressed in this episode may not necessarily be those of NTT DATA. Links: Jessica Hartley Launch by NTT DATA See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .…
 
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