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From Order-Taker to Strategic Partner: Megan Dillon from Q-Centrix on the Future of L&D
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In this episode of Catalysts, I’m joined by Megan Dillon, Director of Learning and Development at Q-Centrix. Megan leads with clarity and heart, aligning workforce development with business strategy and building systems that create real behavior change—not just training events.
We explore how L&D is evolving from content creation to business enablement, and what it looks like to step into the role of strategic advisor. From leveraging AI as a co-pilot, to shifting mindsets around ROI, to developing managers into career coaches, Megan offers insight after insight for L&D professionals ready to elevate their work—and their influence.
Whether you're leading a team or shaping learning strategy inside your organization, this episode will push you to think deeper about the role of L&D in shaping the future of work.
In This Episode, You’ll Learn:
- Why the future of learning is personalized, adaptive, and AI-supported
- How L&D can shift from reactive support to proactive strategy
- What it really means to take a consultative approach inside the business
- How to partner with managers to turn learning into sustained behavior change
- The role of visibility, curiosity, and learning in public for modern leaders
- Why you shouldn’t wait for permission to innovate
Connect with Megan on LinkedIn »
Connect & Learn More
- Connect on with me on LinkedIn: linkedin.com/in/jacob-ratliff
- Position Yourself as a Thought Leader in Your Industry: executivebrandbuilder.com
- Interested in joining the show as a guest? Click here!
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