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BONUS. Aga Szóstek. How to Build Your Unique Experience Strategy?

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Manage episode 273824070 series 2431298
Content provided by Aga Szóstek, Łukasz Szóstek, Aga Szóstek, and Łukasz Szóstek. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Aga Szóstek, Łukasz Szóstek, Aga Szóstek, and Łukasz Szóstek or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Our co-host, Aga, has published a book on September 10th, 2020. The book is a guide on how to create and implement a powerful experience strategy that will help your organization stand out on the market. In this conversation between both hosts, Aga explains how it is time for the next step in thinking about customer experience and what are the ingredients of creating an experience strategy that will truly make you be loved by your customers.

LINKS

The Umami Strategy: Stand out by mixing business with experience design” by Aga Szóstek

The link to the book on the BIS Publisher website

  continue reading

117 episodes

Artwork
iconShare
 
Manage episode 273824070 series 2431298
Content provided by Aga Szóstek, Łukasz Szóstek, Aga Szóstek, and Łukasz Szóstek. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Aga Szóstek, Łukasz Szóstek, Aga Szóstek, and Łukasz Szóstek or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Our co-host, Aga, has published a book on September 10th, 2020. The book is a guide on how to create and implement a powerful experience strategy that will help your organization stand out on the market. In this conversation between both hosts, Aga explains how it is time for the next step in thinking about customer experience and what are the ingredients of creating an experience strategy that will truly make you be loved by your customers.

LINKS

The Umami Strategy: Stand out by mixing business with experience design” by Aga Szóstek

The link to the book on the BIS Publisher website

  continue reading

117 episodes

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