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Is Voice dead? Think again…
Manage episode 474432465 series 2820212
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In this episode, Patrick is joined by Lee Hamilton, Head of Product Marketing at Dstny, to talk about voice communication. As personal and business communication preferences evolve, new channels across messaging and social media take the increasing spotlight, but is voice still relevant?
Patrick and Lee discuss the importance of voice for businesses and communication service providers. Voice provides much richer data seams than other communication channels, and this can be vital for technology providers who want to help their customers leverage emerging technologies such as artificial intelligence.
In addition to considering voice's status at the core of business communication mediums, Patrick and Lee also explore key considerations for business in terms of capturing all of these interactions from a user perspective.
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