))
Episode 142 — Troubleshooting Step 6 — Documenting Findings and Outcomes
Manage episode 502219987 series 3685413
Content provided by Jason Edwards. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jason Edwards or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
This episode emphasizes the importance of documenting every phase of the troubleshooting process. Detailed records should include the problem description, investigation steps, theories tested, actions taken, and final resolution. Documentation not only supports knowledge sharing but also improves efficiency when similar issues arise in the future.
We also cover how to store and organize documentation in a centralized system accessible to relevant stakeholders. On the Cloud+ exam, understanding the role of documentation reinforces the value of process transparency and accountability. Produced by BareMetalCyber.com, where you’ll find more cyber prepcasts, books, and information to strengthen your certification path.
164 episodes
Share
