Checking Inn with Emily Penfold Dailey

Checking Inn With Miranda & Leon

Emily Penfold Dailey is our guest on this episode of Checking Inn.

During this conversation Emily talks about her work as CEO and Founder at Pen Dailey Consultting. https://pendailey.com/

Here’s some more information about Emily (from her Linkedin Profile)

While my interests and experiences are very diverse, they are driven by a strong set of values and beliefs. I am a creative, inquisitive, and nurturing person. I follow three simple rules in my life and career:

- Treat others the way THEY want to be treated.

- Practice makes improvement.

- Leave things better than you found them.

See my full portfolio at https://empendailey.com

14 years ago I was studying Theatre Production and Design when I started working at a hotel. I fell in love with the hospitality industry. The union of guest service and hotel branding crafted meaningful theatre which could both entertain and also connect people. Over these many years, I have worked in operations, marketing, design, communications, and branding in hotels, restaurants, retail, and tourism. Over the years I have worked in the B2C and B2B space and look at the experience of clients, customers, and guests holistically with each interaction being a thread in the fabric of their experience with the brand.

I have a deep passion for the environment and social justice issues and have interest in making the travel and tourism space more societally and environmentally sustainable.

Along with hospitality I have many other passions; I love teaching and learning, yoga, travel, gardening, paddle sports, biking, hiking, camping, painting, cooking, caring for animals, and improving the environment. My favorite gifts of all-time have been my camera, microscope, paint set, and books. When I'm not at my laptop I can often be found in the garden or by the beach. If you have a fun fact or crazy idea you've been dying to share with someone, send me a message!