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Checking Inn with Herman Crawford
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On this episode of Checking Inn, we have a great conversation with Dr. Herman Crawford.
Among the many topics discussed was his new book “Ai is F***ing Hospitality”
Purchase the book at this link
https://sites.google.com/view/aiisfinghospitalityliterally/
Hospitality, long rooted in personal interaction and care, is experiencing a radical transformation. Artificial Intelligence (Al) has evolved from science fiction into a powerful, disruptive force, reshaping everything from guest experiences to operational workflows. This book delves into how Al is revolutionizing the hospitality industry — transforming simple interactions, such as room service, into sophisticated processes and raising new questions about privacy, personalization, and service innovation. This book navigates the thrilling and complex relationship between Al and hospitality through real-world examples, expert insights, and compelling case studies.
About Dr. Crawford, (from his Linkedin profile)
With over a decade in adult learning, certification development, and project management, I specialize in creating impactful, data-driven training solutions that drive measurable results. I’ve led SaaS-based certification programs with a 92% pass rate for over 40,000 learners and managed SME workshops to ensure alignment with accreditation standards.
As a PMP-certified project manager, I bring a structured approach to program development and continuous improvement. My expertise spans LMS integration, including platforms like Moodle, Blackboard, and D2L, and leveraging data tools like Amazon and Microsoft Azure to meet diverse learner needs.
Highlights:
- Managed SME workshops for curriculum design and compliance, ensuring alignment with accreditation
standards
- Increased team effectiveness by 75% through strategic training initiatives and project management
practices
- Developed essential courses in Event Planning, Food & Beverage, and Hotel Operations to address
workforce demands
Key Skills: Adult Learning | Program & Project Management | Certification & Compliance | Data-Driven Training Solutions | Learning Management Systems | Curriculum Development | SME Collaboration
I am dedicated to transforming training initiatives into measurable successes and am always open to connecting with like-minded professionals in adult education and project management.
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