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Content provided by Capgemini. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Capgemini or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
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CR098 Knowledge 2025 special, part 2: Key ServiceNow announcements with Amanda Joslin, ServiceNow
Manage episode 481283867 series 3417535
Content provided by Capgemini. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Capgemini or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
At Knowledge 2025, the spotlight is on big announcements and bold innovations—but we’re taking you behind the scene!.
In this two-part special, we dive into the engine driving ServiceNow’s evolution, with exclusive conversations you won’t hear on the main stage.
In Part 2, Dave, Esmee, and Rob speak with Amanda Joslin, Senior Director of Platform and AI Innovation Product Management at ServiceNow, about the latest announcements from Knowledge 2025. They discuss how AI is being embedded directly into workflows and customer experiences through proactive, intelligent automation.
TLDR
02:09 Introduction of Amanda Joslin and Knowledge 2025
02:48 Rob is confused about seating at large conferences
09:45 Conversation with Amanda Joslin on the main announcements at Knowledge 2025 and the ServiceNow platform
52:20 Kill the Backlog and moving toward a zero-backlog operating model
57:32 Jamaica, sunshine, and the sea
Guest
Amanda Joslin: https://www.linkedin.com/in/amandajoslin/
Hosts
Dave Chapman: https://www.linkedin.com/in/chapmandr/
Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/
Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/
Production
Marcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/
Dave Chapman: https://www.linkedin.com/in/chapmandr/
Sound
Ben Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/
Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/
'Cloud Realities' is an original podcast from Capgemini
155 episodes
Share
Manage episode 481283867 series 3417535
Content provided by Capgemini. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Capgemini or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
At Knowledge 2025, the spotlight is on big announcements and bold innovations—but we’re taking you behind the scene!.
In this two-part special, we dive into the engine driving ServiceNow’s evolution, with exclusive conversations you won’t hear on the main stage.
In Part 2, Dave, Esmee, and Rob speak with Amanda Joslin, Senior Director of Platform and AI Innovation Product Management at ServiceNow, about the latest announcements from Knowledge 2025. They discuss how AI is being embedded directly into workflows and customer experiences through proactive, intelligent automation.
TLDR
02:09 Introduction of Amanda Joslin and Knowledge 2025
02:48 Rob is confused about seating at large conferences
09:45 Conversation with Amanda Joslin on the main announcements at Knowledge 2025 and the ServiceNow platform
52:20 Kill the Backlog and moving toward a zero-backlog operating model
57:32 Jamaica, sunshine, and the sea
Guest
Amanda Joslin: https://www.linkedin.com/in/amandajoslin/
Hosts
Dave Chapman: https://www.linkedin.com/in/chapmandr/
Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/
Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/
Production
Marcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/
Dave Chapman: https://www.linkedin.com/in/chapmandr/
Sound
Ben Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/
Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/
'Cloud Realities' is an original podcast from Capgemini
155 episodes
All episodes
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Similar to Cloud Realities
Are you on top of the latest innovations in data, analytics, and AI? With data being pivotal to strategy and change, the Data-powered Innovation Jam podcast gives you the key to some of the most crucial aspects of business success. Through our guests, we bring you the latest trends from the world of data and AI, discussing the best ideas and experiences. Our hosts with their decades of profound experience and a background in avant-garde music, will also explore the edges of jazz, rock, and p ...
…
continue reading
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continue reading
How do we build an inclusive world? Hear intimate and in-depth conversations with changemakers on disability rights, youth mental health advocacy, prison reform, grassroots activism, and more. First-hand stories about activism, change, and courage from people who are changing the world: from how a teen mom became the Planned Parenthood CEO, to NBA player Kevin Love on mental health in professional sports, to Beetlejuice actress Geena Davis on Hollywood’s role in women’s rights. All About Cha ...
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…
continue reading
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