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Content provided by Andreas Wittig and Michael Wittig focusing on AWS Cloud, Andreas Wittig, and Michael Wittig focusing on AWS Cloud. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Andreas Wittig and Michael Wittig focusing on AWS Cloud, Andreas Wittig, and Michael Wittig focusing on AWS Cloud or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
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#13 Review: Amazon Connect
Manage episode 256163473 series 2570451
Content provided by Andreas Wittig and Michael Wittig focusing on AWS Cloud, Andreas Wittig, and Michael Wittig focusing on AWS Cloud. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Andreas Wittig and Michael Wittig focusing on AWS Cloud, Andreas Wittig, and Michael Wittig focusing on AWS Cloud or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Amazon Connect – A Programmable Telephone System
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Newsletter
Every week, we write about all things AWS. For example, we unbox or review new AWS services. We also share pitfalls that we learned about the hard way ourselves. On top of that, we provide code examples for Infrastructure as Code and Serverless applications.
Subscribe to our newsletter for free!
Notes
Don't miss our blog post Review: Amazon Connect – A Programmable Telephone System, the written version of this podcast episode.
Do you provide services to consumer or business clients? Which channels do you provide for clients to get support, leave feedback, or let off frustration?
Amazon Connect provides a contact center solution in the cloud. Your clients contact you via phone or chat. A group of agents answers their phone calls and chat conversations. The workflows are fully customizable to your specific needs.
This review puts Amazon Connect to the test. I set up Amazon Connect for our consulting agency widdix, recently. While doing so, I had a look into the technical details as well.
Support us
We launched cloudonaut.io in 2015. Since then, we have published hundreds of articles, podcast episodes, and videos. It's all free and means a lot of work in our spare time. We enjoy sharing our AWS knowledge with you.
Have you learned something new by reading, listening, or watching our content? If so, we kindly ask you to support us in producing high-quality & independent AWS content. We look forward to sharing our AWS knowledge with you.
Feedback
We ask for feedback! Please rate or review our podcast on Apple Podcasts or wherever you listen to your favorite shows. Or send us a message via Twitter (Andreas and Michael) or LinkedIn (Andreas and Michael) or send us an email.
Chapters
1. Intro (00:00:00)
2. VPC Peering or Transit Gateway? (00:02:19)
3. NAT Gateway or Public Subnet? (00:15:06)
4. VPC Endpoints or NAT Gateway? (00:27:16)
5. CloudFront or Akamai, Cloudflare, Fastly ...? (00:34:35)
6. Route 53 Resolver or Public Hosted Zone? (00:39:21)
7. Summary (00:50:03)
94 episodes
Share
Manage episode 256163473 series 2570451
Content provided by Andreas Wittig and Michael Wittig focusing on AWS Cloud, Andreas Wittig, and Michael Wittig focusing on AWS Cloud. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Andreas Wittig and Michael Wittig focusing on AWS Cloud, Andreas Wittig, and Michael Wittig focusing on AWS Cloud or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Amazon Connect – A Programmable Telephone System
…
continue reading
Newsletter
Every week, we write about all things AWS. For example, we unbox or review new AWS services. We also share pitfalls that we learned about the hard way ourselves. On top of that, we provide code examples for Infrastructure as Code and Serverless applications.
Subscribe to our newsletter for free!
Notes
Don't miss our blog post Review: Amazon Connect – A Programmable Telephone System, the written version of this podcast episode.
Do you provide services to consumer or business clients? Which channels do you provide for clients to get support, leave feedback, or let off frustration?
Amazon Connect provides a contact center solution in the cloud. Your clients contact you via phone or chat. A group of agents answers their phone calls and chat conversations. The workflows are fully customizable to your specific needs.
This review puts Amazon Connect to the test. I set up Amazon Connect for our consulting agency widdix, recently. While doing so, I had a look into the technical details as well.
Support us
We launched cloudonaut.io in 2015. Since then, we have published hundreds of articles, podcast episodes, and videos. It's all free and means a lot of work in our spare time. We enjoy sharing our AWS knowledge with you.
Have you learned something new by reading, listening, or watching our content? If so, we kindly ask you to support us in producing high-quality & independent AWS content. We look forward to sharing our AWS knowledge with you.
Feedback
We ask for feedback! Please rate or review our podcast on Apple Podcasts or wherever you listen to your favorite shows. Or send us a message via Twitter (Andreas and Michael) or LinkedIn (Andreas and Michael) or send us an email.
Chapters
1. Intro (00:00:00)
2. VPC Peering or Transit Gateway? (00:02:19)
3. NAT Gateway or Public Subnet? (00:15:06)
4. VPC Endpoints or NAT Gateway? (00:27:16)
5. CloudFront or Akamai, Cloudflare, Fastly ...? (00:34:35)
6. Route 53 Resolver or Public Hosted Zone? (00:39:21)
7. Summary (00:50:03)
94 episodes
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Similar to cloudonaut
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continue reading
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…
continue reading
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continue reading
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continue reading
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An open show powered by community LINUX Unplugged takes the best attributes of open collaboration and turns it into a weekly show about Linux.
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