When negative feedback shakes your confidence, it can be difficult to get back to feeling like yourself at work. In this episode, Anne and Frances help a struggling listener who has spent years toning herself down in the workplace after being told that she was too assertive — now, she feels that her modest approach is holding her back. Together, they use Anne and Frances’s “trust triangle” framework to explore how empathy, authenticity, and logic can help you rebuild confidence and trust with your colleagues, and share helpful confidence hacks for getting comfy with discomfort. What problems are you dealing with at work? Text or call 234-FIXABLE or email fixable@ted.com to be featured on the show. For the full text transcript, visit ted.com/podcasts/fixable-transcripts Want to help shape TED’s shows going forward? Fill out our survey ! Hosted on Acast. See acast.com/privacy for more information.…
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Flexibility in the Veterinary Practice
Manage episode 347788867 series 2843427
Content provided by Consolidate That!. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Consolidate That! or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Like many professionals, veterinarians go through various stages of life and may be motivated by different things at different times. In this episode, Galaxy Vets’ Head of Community Engagement Dr. Tara McCarthy joins Ryan and Ivan to discuss the need to create flexibility in veterinary medicine and how Galaxy Vets provides a choice to veterinary professionals.
Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm
Topics discussed:
- Creating more flexibility in vet medicine
- What small changes can make a positive difference in culture
- What benefits Galaxy Vets offers for employees
Helpful links:
99 episodes
ShareManage episode 347788867 series 2843427
Content provided by Consolidate That!. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Consolidate That! or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Like many professionals, veterinarians go through various stages of life and may be motivated by different things at different times. In this episode, Galaxy Vets’ Head of Community Engagement Dr. Tara McCarthy joins Ryan and Ivan to discuss the need to create flexibility in veterinary medicine and how Galaxy Vets provides a choice to veterinary professionals.
Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm
Topics discussed:
- Creating more flexibility in vet medicine
- What small changes can make a positive difference in culture
- What benefits Galaxy Vets offers for employees
Helpful links:
99 episodes
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For this finale episode of Consolidate That, Ivan and Ryan take a moment to look back on their nearly three-year podcast journey discussing the veterinary industry and consolidation. They also introduce two new podcasts: "The Bird Bath," covering veterinary industry news, and "The Bark Side," exploring how independent practices can apply corporate strategies. Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm Topics discussed: Podcast Milestone and Gratitude Reflection on Past Topics and Notable Guests Introduction of New Podcasts…
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1 Navigating Veterinary Clinic Mergers and Acquisitions 28:05
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Play Later Play Later Lists Like LikedIn this episode, Bill Snow, an experienced M&A professional with over 30 years of experience in investment banking and M&A, discusses various aspects of mergers and acquisitions with Ryan Leech and Dr. Ivan Zak, particularly in the context of veterinary practices. They cover a range of topics, including the difficulties of sourcing deals, conducting due diligence, negotiating with sellers, and successfully integrating acquired businesses. Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm Topics discussed: Finding suitable veterinary practices for the acquisition How to thoroughly assess the target clinic's financial, operational, and legal aspects Key aspects to consider in the negotiations…
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1 Pet Resort Success: Enhancing Client Loyalty and Revenue for Veterinary Clinics 22:13
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Play Later Play Later Lists Like LikedIn this episode of Consolidate That! Ryan and Ivan are joined by Sarah Hale, Pet Resort Manager at Danville Family Vet, to talk about the successful model of integrating grooming, daycare, and boarding services with veterinary care, creating a 'one-stop shop' for pet owners while boosting revenue and client loyalty. Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm Topics discussed: Successful integration of grooming, daycare, and boarding with veterinary care Building strong client relationships and offering pet-beneficial services Positive impact of offering daycare services for pets and fostering trust…
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1 Real Estate Challenges in Veterinary Practice Negotiations 22:40
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Play Later Play Later Lists Like LikedIn this episode, Ryan and Ivan invite Colin Carr, Founder and CEO of CARR, to discuss the role of real estate in veterinary practice negotiations and the challenges consolidators face when acquiring multiple clinics. The conversation delves into various aspects of real estate, including negotiations during acquisitions, dealing with existing leases, and the benefits of involving both an attorney and a real estate agent in the process. Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm Topics discussed: Understanding the real estate market and its value Assisting professionals in real estate transactions Strategies for negotiating healthcare real estate…
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1 Unlocking the Benefits: The Power of Employee Assistance Programs 21:18
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Play Later Play Later Lists Like LikedIn this episode, Kathy Joling, Sr. Manager of Benefits Strategy at Galaxy Vets, joins Ivan and Ryan to discuss the significance of educating employees about their benefits package. They chat about the importance of employees having a complete understanding of accessible benefits, the value of Employee Assistance Programs (EAPs), and how EAPs contribute to improving work-life balance. Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm…
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1 The Great Game of Business and Employee Ownership 21:41
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Play Later Play Later Lists Like LikedBo Burlingham, an author who has written about entrepreneurship and small businesses for many years, joins Ryan Leech and Dr. Ivan Zak to discuss the concept of The Great Game of Business , the employee ownership business model, open book management, and the importance of building great businesses through relationships and shared outcomes. Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm Topics discussed: The concept of The Great Game of Business The role of shared ownership The significance of building strong internal and external relationships within an organization…
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1 The Evolution of Veterinary Practice Consolidation 24:28
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Play Later Play Later Lists Like LikedRyan Leech and Dr. Ivan Zak welcome Dr. Richard Gebhart, a veterinarian and entrepreneur, to discuss the dynamics of veterinary practice consolidation and highlight opportunities for independent practices. Dr. Gebhart shares his journey as a veterinarian-turned-entrepreneur and his experience in selling his practice to VCA in 1986, emphasizing the benefits, challenges, and impact on the team. Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm Topics discussed: VCA's first acquisition of a veterinary clinic Dynamics of practice consolidation in the veterinary industry Maintaining culture and continuity of care in veterinary practices…
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1 Veterinary Burnout Study: Financial Security and Burnout 23:17
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Play Later Play Later Lists Like LikedThis week, Ryan Leech and Dr. Ivan Zak discuss the findings of the third annual burnout study in veterinary medicine. They delve into the divergent correlation between financial security and burnout, consider different compensation models, and explore alternative profit-sharing approaches that could benefit the entire veterinary hospital staff. They also highlight a research paper on burnout triggers in veterinary medicine, providing actionable frameworks for reducing burnout. Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm Topics discussed: Burnout study goals: Insights & Solutions Surprising correlation between financial security & burnout Alternative profit-sharing for staff benefit…
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Today's guest, Dr. Alan G. Robinson, shares insights on improving organizational performance through frontline employee ideas, emphasizing the need for thousands of small ideas over one big idea. He highlights the importance of a management approach that fosters creativity, psychological safety, and modern solutions. Additionally, we talk about the design thinking process and how it involves defining problems well, voting, having diverse opinions, and making it a daily part of the job. Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm Topics discussed : Small ideas from frontline employees drive performance and innovation The design thinking process in innovation and problem-solving Management transformation for creativity…
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1 Preventing and Overcoming Compassion Fatigue 23:45
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Play Later Play Later Lists Like LikedIn this episode, Dr. Katie Rohrig from Danville Family Vet shares her experience working in the veterinary medicine industry and her approach to managing burnout. The discussion highlights the six triggers of burnout and how they apply to the veterinary domain. Dr. Rohrig also talks about challenges the industry faces, including client management and communication, and insufficient rewards for staff. Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm Topics discussed: Dr. Rohrig's experience at Danville Family Vet Approaches to managing burnout in veterinary medicine, including prioritizing joy, enjoying work, and more Addressing challenges in client communication…
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Today we chat with Sarah Dalton, a Client Care Coordinator at Danville Family Vet, about her recent essay on compassion fatigue in the veterinary industry. She’ll cover what it is, why it’s a problem and the importance of this topic in the field. During the conversation, we share the ways to prevent and manage it, including implementing techniques such as self-care, support groups, and client education in a veterinary practice. Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm Topics discussed: What does vet med look like behind the scenes Strategies outlined in the essay for preventing and managing compassion fatigue The importance of client education…
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In this episode, Dr. Jeff Smith of Danville Family Vet discusses his experience as a veterinarian in a small town, his challenges, and how he overcame them. He talks about his decision to join Galaxy Vets, explains the advantages of the equity ownership model, and how it can help smaller practices cope with the rapid changes in the field. Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm Topics discussed: Dr. Jeff Smith’s experience and challenges faced by a small-town vet Benefits of joining the employee-owned veterinary group Advancements in the veterinary field and the need for resources to cope with them Support and resources necessary for managing workload and keeping up with changes in the industry…
Ryan Leech and Dr. Ivan Zak discuss a recent two-part episode of Freakonomics about the impact of private equity ownership on the veterinary market and consolidation. They explore the different perspectives presented in the episode, including those of executives, economists, and veterinarians. Our hosts also touch on the importance of trust and alignment between executive teams and private equity firms and the challenges clinics face in achieving growth. Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm Helpful links: Galaxy Vets Freakonomics Radio: Should You Trust Private Equity to Take Care of Your Dog? (Part 1) Freakonomics Radio: Do You Know Who Owns Your Vet? (Part 2)…
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1 Observations on the Latest Trends in Veterinary Industry 21:28
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Play Later Play Later Lists Like LikedIn this episode of Consolidate That, Ryan Leech discusses with Dr. Ivan Zak his observations and takeaways from attending the Victus Group’s WVC Annual Conference in Las Vegas, one of the largest conferences in the veterinary industry. Ryan covers various topics related to the latest trends and changes in veterinary medicine, including the impact of developing technologies, telemedicine, the recent layoffs in the industry, and more. Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm…
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Ryan Leech and Dr. Ivan Zak continue to explore employee ownership. Shannon Gervais, Head of People Operations at Galaxy Vets, joins them this week to discuss this new concept in the veterinary industry, uncover the components of cultural integration stages at Galaxy Vets, and explain the importance of understanding business fundamentals on all levels of an organization. Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm…
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This week Steve Kemph, Vice President of Field Operations at Galaxy Vets, talks about employee ownership, what components drive the culture, and how creating a bottom-up approach can drive sustainable results. Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm Topics discussed: Instilling business acumen Managing and measuring results Bottom-up performance…
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We begin our third season of Consolidate That! by discussing the changes that have taken place in the veterinary business over the past year. In this episode, Fritz Buerger, Managing Director of William Blair, will share his observations on what has changed in veterinary practice acquisition, how macro factors affect the world of investment compared to 2021, and what we may expect from 2023. Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm Topics discussed : A brief overview of changes in the veterinary business for 2022 The impact of macroeconomic and social factors on the investment environment A piece of advice on creating wealth from Mr. Fritz Buerger Thoughts on what to expect from the market in 2023…
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1 New Market Realities: Pre-Acquisition Considerations from the Consolidator’s View 23:35
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Play Later Play Later Lists Like LikedThe second season of Consolidate That! ends with a discussion of the criteria and factors that a consolidation group pays attention to when communicating with a potential partner practice. Using Galaxy Vets as an example, Ryan Leech and Dr. Ivan Zak discuss in detail such aspects as core values alignment, hospital reputation, location, and financial health. Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm Topics discussed: Part Two of New Market Realities; focused on the consolidator’s view What to know about pre-acquisition assessment The importance of having a well-defined post-acquisition strategy See you next season!…
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1 New Market Realities: How to Prepare Your Practice for a Sale 24:13
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Play Later Play Later Lists Like LikedFiguring out how to sell your veterinary practice is a process filled with important decisions and questions to ask. Even in the current consolidation market, where there are no multiples of 18x or 20x, selling your clinic can be extremely rewarding if you take the right approach. This week, Ryan Leech and Dr. Ivan Zak discuss what to consider before partnering with a group and how to make a successful exit for you and your team. Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm Topics discussed: A quick overview of the current veterinary consolidation market What to know about selling a vet hospital What are the criteria for finding the right partner…
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Like many professionals, veterinarians go through various stages of life and may be motivated by different things at different times. In this episode, Galaxy Vets’ Head of Community Engagement Dr. Tara McCarthy joins Ryan and Ivan to discuss the need to create flexibility in veterinary medicine and how Galaxy Vets provides a choice to veterinary professionals. Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm Topics discussed: Creating more flexibility in vet medicine What small changes can make a positive difference in culture What benefits Galaxy Vets offers for employees Helpful links: Dr. Tara McCarthy on LinkedIn Galaxy Vets…
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In this episode of Consolidate That!, we talk to Andrew Schultz, Business Development & Clinical Services for Midmark Animal Health and Project Director for Midmark Academy. Andrew chats about implementing anesthesia checklists, simulation-based training, and how a desire to bring the benefits of immersive simulation training evolved into veterinary education. Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm Topics discussed: Fear of anesthesia is the number one reason pet owners do not follow recommendations for dental procedures Checklists can help avoid many anesthetic complications 2020 AAHA Anesthesia Guidelines Robert Keegan, DVM, DACVAA, the inventor of the anesthesia simulation program Simulated learning offers a safe environment…
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1 Implementing Changes in Veterinary Hospitals 23:00
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Play Later Play Later Lists Like LikedThis week, Steve Kemph, Vice President of Field Operations at Galaxy Vets, joins Ryan Leech and Dr. Ivan Zak to talk about the nuances of regional management and how to impact change at the hospital. Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm Topics discussed: Steve's career story in the veterinary industry Сriteria for a successful regional manager How to affect change in a hospital The value of having a DVM and MBA Operating model of scaling…
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1 The Process of Postmerger Integration with Galaxy Vets 22:16
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Play Later Play Later Lists Like LikedShannon Gervais, Director of Veterinary Hospital Integrations at Galaxy Vets, is welcomed by Ryan Leech and Dr. Ivan zak to discuss post-acquisition clinic integration, how the WSJF prioritization framework helps in the stabilization phases, and the importance of managing the change accurately. Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm Topics discussed: The Integration process at Galaxy 3 Stabilization Phases How the WSJF (Weighted Shortest Job First) framework is used at Galaxy Vets…
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1 Value Creation at a Solar System (Part 2) 27:41
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Play Later Play Later Lists Like LikedToday on Consolidate That! Dr. Ivan Zak and Ryan Leech continue discussing the value creation plan by looking at a regional level within the organization. We take a deeper dive into Galaxy Vets’ regional structure and chat about the value creation items such as capacity management, diversity of tasks for veterinary professionals, centralized scheduling, and more. Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm Topics discussed : What is a Solar System Model Another look at the use of clinic space Benefits for hospital teams: flexible scheduling and task variety Internal software: UPMO application…
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Kristine Stump, the VP of Mergers & Acquisitions at Galaxy Vets, joins us this week to discuss planning and executing successful mergers and acquisitions. During the conversation, Kristine shared her knowledge of how sellers can better prepare for the sale of their company, what a buyer is looking for, and what success looks like in M&A. Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm Topics discussed: What does the due diligence process look like How to become a prepared seller What should the seller know about the buyer Ways to have a smooth transition What successful M&A looks like at Galaxy Vets…
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In this episode, Ryan and Ivan dig into the initial steps new Galaxy Vets clinics undergo post acquisition and the importance of trust throughout. Learn what to look for in your own value creation plans. Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm Topics discussed: What are the classic changes after the acquisition Galaxy Vets’ ownership program Operational excellence as a strategy Effective communication of the changes…
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1 Quantifying Access to Care in Veterinary Industry 29:20
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Play Later Play Later Lists Like LikedThis week, Ryan & Ivan welcome Michael Greenberg of the Veterinary Care Accessibility Project to talk about one of the most significant challenges in our industry - access to veterinary care. Hear more about the developed metrics and data-driven tools to help improve access to care. Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm Topics discussed: One of the greatest challenges in companion animal welfare today Metrics and data-driven tools developed by the Veterinary Care Accessibility Project What is the veterinary care accessibility score Major barriers to vet care…
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1 Employee Ownership in Veterinary Consolidation 42:44
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Play Later Play Later Lists Like LikedThe Founder of the National Center for Employee Ownership, Corey Rosen, Ph.D., and author of tax code 1042 joins Ivan and Ryan to uncover the benefits of ESOP for employees and business owners as an exit strategy. Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm Topics discussed: What is an ESOP (Employee Stock Ownership Plan)? The only Employee Owned company in veterinary consolidation Employee ownership in the veterinary domain Ways to share ownership Barriers for employee ownership in the veterinary business…
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This week on Consolidate That!, Ryan and Ivan speak with Captain Rory Lubold, Vice President of IT at Galaxy Vets, about data security for veterinary clinics and the key aspects of multicultural leadership. Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm Topics discussed: How to evolve technology for veterinary professionals Communication and adaptation of changes in the hospital Data protection tips for the vet practice…
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1 Resilience and Burnout in Veterinary Medicine 27:51
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Play Later Play Later Lists Like LikedDr. Donna Gurney, the Founder of Tutum Psychology, talks about the concept of resilience and factors that influence levels of resilience. Our hosts explore practically application and steps that can be implemented across the vet industry. Donate: Official account of the Armed Forces of Ukraine: https://bit.ly/3NvODNm Topics discussed: - Resilience - Individual- and occupation-specific factors - Comparison of resilience factors in medical and veterinary domains - Ways to improve people’s resilience…
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