Leading with Trust: How MEA & Associates Inc Provides a Positive Client Experience
Manage episode 494714888 series 3453049
In this episode of the And I Quote podcast, host Ashleigh Burden speaks with Giovanna Plum. Giovanna shares her journey in the insurance industry, the evolution of technology in the field, and how MEA Brokerage is adapting to meet client needs.
Giovanna emphasizes the importance of customer service, the use of technology for efficiency, and the significance of personal relationships in the insurance business. She also discusses the future growth plans for MEA Brokerage and her passion for the industry.
Learn more about MEA Brokerage:
Visit their website: https://www.meainsurance.com/meet-our-team/
Learn more about Ashleigh Burden and Coterie Insurance:
Connect with Ashleigh on LinkedIn: https://www.linkedin.com/in/ashleigh-burden/
Follow Coterie Insurance on LinkedIn: https://www.linkedin.com/company/coterieinsurance
Learn more about Coterie: https://coterieinsurance.com/
00:00-00:39: Introduction and Background
00:39-02:45: Journey into the Insurance Space
02:45-03:47: Impact of Technology on Insurance
03:47- 05:16: Key Advancements at MEA Brokerage
05:16-07:48: Client Engagement Tools and Platforms
07:48-10:31: Utilizing Data for Client Understanding
10:31-12:58: Productivity and Growth through Technology
12:58-13:56: Maintaining Personal Relationships in a Digital Age
13:56-15:39: Future Plans for MEA Brokerage
15:39-15:55: Closing Thoughts and Contact Information
61 episodes