Ep. 37 - Numbers Don't Lie - Using Data to supercharge your Business
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In this episode of Crossroad Conversations, the Lewis Brothers delve into the importance of understanding competition in business. They discuss strategies for analyzing the competitive landscape, building relationships with competitors, and leveraging customer insights for growth. The conversation emphasizes the need for businesses to study their competition, learn from local market trends, and create strategic advantages through competitive intelligence. The episode also highlights the significance of customer experience and the importance of quantifying business promises to build trust and long-term relationships. In this episode, the speakers discuss the complexities of customer experience, innovative strategies for trade assistance, and the importance of ethical practices in business. They emphasize the need for strategic decision-making, building trust in relationships, and the long-term versus short-term strategies in competitive markets. The conversation also highlights the significance of understanding financing ethics and shares success stories that stem from ethical practices.
Feel the dynamic energy of the Lewis Brothers as they deliver real stories and lessons that keep local businesses on their toes, and share how experiences in the community inspire them to keep on driving.
Check out all our great episodes at CrossroadConversationsPodcast.com!
Chapters
1. Numbers Don't Lie: Data-Driven Success (00:00:00)
2. Key Performance Indicators Across Departments (00:06:08)
3. Fun Fact Quiz: Automotive Knowledge Test (00:23:04)
4. Turning Data Into Actionable Steps (00:25:14)
5. Business Gut vs. Hard Data (00:43:11)
6. Working Together: Family Business Success (01:07:07)
37 episodes