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Content provided by Megan Spicer, PJS, and Co. CPAs. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Megan Spicer, PJS, and Co. CPAs or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
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#154: The Importance of Customer Experience in Business Growth

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Manage episode 453315919 series 2579284
Content provided by Megan Spicer, PJS, and Co. CPAs. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Megan Spicer, PJS, and Co. CPAs or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Welcome to Episode #154 of the Cultivating Business Growth Podcast, brought to you by PJS & Co. CPAs! In this episode, host Megan Spicer teams up with Kim Nixon, Director of Operations, to explore how prioritizing customer experience can become a pivotal driver for business growth. Together, they discuss the differences between customer service and customer experience, share strategies to improve client relationships, and highlight the measurable benefits of focusing on this often-overlooked area.

If you’re looking for actionable advice on transforming your client relationships into a powerful growth engine, this episode is for you!

  continue reading

163 episodes

Artwork
iconShare
 
Manage episode 453315919 series 2579284
Content provided by Megan Spicer, PJS, and Co. CPAs. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Megan Spicer, PJS, and Co. CPAs or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Welcome to Episode #154 of the Cultivating Business Growth Podcast, brought to you by PJS & Co. CPAs! In this episode, host Megan Spicer teams up with Kim Nixon, Director of Operations, to explore how prioritizing customer experience can become a pivotal driver for business growth. Together, they discuss the differences between customer service and customer experience, share strategies to improve client relationships, and highlight the measurable benefits of focusing on this often-overlooked area.

If you’re looking for actionable advice on transforming your client relationships into a powerful growth engine, this episode is for you!

  continue reading

163 episodes

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