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Episode 166 - The Currency of Credible Agents
Manage episode 487690275 series 2940646
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In this episode, Diego and Aaron Davis discuss the importance of trust in business and how it impacts credibility and customer relationships. They share practical tips on building trust by delivering on promises, communicating effectively, and being genuine. They also touch on the realities of dealing with reviews, feedback, and how vulnerability can actually enhance trust. Learn how to avoid common mistakes that erode trust and strategies for maintaining relationships beyond the initial deal.
#Trust #BusinessTips #CustomerRelations #Credibility #Success
Timestamps:
- 00:00 Intro to Trust and Credibility
- 00:30 The Impact of Speed and Delivery on Trust
- 00:41 Delivering on Promises and Building Belief
- 01:00 Building Trust by Doing More Than Expected
- 01:20 Communicating Effectively and Building Trust in Real Estate
- 01:40 Using Facts and Avoiding Interruptions
- 02:00 The Importance of Listening to Build Trust
- 02:20 Taking Ownership and Being Transparent
- 02:40 Dealing with Reviews and Vulnerability
- 03:00 The Reality of Perfection and Fabricated Reviews
- 03:20 Importance of Digital Footprint and Research
- 03:40 Maintaining Relationships Post-Deal to Build Genuine Trust
- 04:00 Outro and Call to Action
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