Dealing With Chargebacks - DadLog - Stardate11162018

Dad Logs - A Glimpse Into the Mind of a Broadcaster

Today I want to talk about dealing with chargebacks. As a streamer, you inevitably will end up at some point dealing with charged back tips. There are a few ways to combat those chargebacks though. The first is to make sure in Streamlabs that you don't allow anonymous tips. There is an option to require people who tip to login, which then puts a name with a tip. Another option is to not take tips at all. As a growing stream, you then have the power to ask people to share the stream in lieu of tipping. This can be a fantastic way to grow your channel. My encouragement for you, is to consider all your options regarding tips, turn on authenticated tips only, and when you do get a chargeback, reaching out to Paypal to ask the fees to be removed. Renee Reynosa put that little nugget on Twitter, and so far the chargebacks I've received using her advice, has help me combat at the very least the fees associated with the chargeback. God bless!