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S1E6: AI, Automation, And Automotive BDC
Manage episode 479059873 series 3661391
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Vin Micciche explores the transformative potential of AI and automation in dealership communications. Vin clarifies the difference between AI (adaptive learning) and automation (rule-based tasks), showcasing how Strolid uses AI to analyze call sentiment and personalize follow-ups while reserving human agents for complex conversations. He debunks myths about AI replacing staff, arguing it instead frees teams to focus on high-value interactions. Key takeaway: “AI isn’t about eliminating people; it’s about amplifying their ability to build trust in a digital-first world.” Learn more about how Strolid helps dealerships Never Miss opportunities at https://www.strolid.com.
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