Bill Zachry: Who gets paid to do the right thing?

Deconstructing Comp

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In the first episode of Season 3, Yvonne and Rafael sit down with Bill Zachry to chat about:

• his education and career choices
• why he chose the insurance / workers' compensation industry
• even though it has been proven that doing the right thing saves money (get the injured worker the care they need, then get them back to work ASAP) why the industry is still resistant
• how identifying at-risk injured workers early on and focusing on getting them the care they need ASAP saves employers 40% on claims costs
• a paper* he co-authored called "Chronic Pain Explained," available for download at WorkCompCentral; it is a wonderful educational paper written especially for claims professionals, or anyone who wants to have a better understanding of chronic pain conditions and how to manage them within the workers' compensation industry
• and so much more!

While we didn't get to drill down into any one particular issue, we did touch on two of the issues we highlighted for this year: claims handling challenges and the need for quality education for all stakeholders. Bill is one of the brightest minds in the industry, and it's always a fascinating conversation. If you don't know him, we highly suggest you connect with him ASAP!
*Here is a link to the paper at WorkCompCentral that we mentioned in regards to chronic pain: https://bit.ly/WCC-ChronicPainPaperJan23

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