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Calling 995? You may be rerouted to the NurseFirst helpline instead – here’s how it works

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Manage episode 487098227 series 2746641
Content provided by CNA Podcasts. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CNA Podcasts or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Non-life-threatening 995 calls will be directed to NurseFirst, a triage helpline, under a six-month nationwide trial aimed at easing the burden on emergency services. How exactly does it work, and will the public adapt?

Steven Chia and Otelli Edwards find out from Col Dr David Pflug, chief medical officer of the Singapore Civil Defence Force and Dr Jade Kua, clinical lead for the NurseFirst helpline and senior consultant at the emergency medicine department in Woodlands Health.

See omnystudio.com/listener for privacy information.

  continue reading

Chapters

1. Calling 995? You may be rerouted to the NurseFirst helpline instead – here’s how it works (00:00:00)

2. What is NurseFirst (00:03:07)

3. Change management needed (00:06:08)

4. Non-life-threatening indicators (00:13:16)

5. Alternative care pathways in Singapore (00:15:03)

202 episodes

Artwork
iconShare
 
Manage episode 487098227 series 2746641
Content provided by CNA Podcasts. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CNA Podcasts or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Non-life-threatening 995 calls will be directed to NurseFirst, a triage helpline, under a six-month nationwide trial aimed at easing the burden on emergency services. How exactly does it work, and will the public adapt?

Steven Chia and Otelli Edwards find out from Col Dr David Pflug, chief medical officer of the Singapore Civil Defence Force and Dr Jade Kua, clinical lead for the NurseFirst helpline and senior consultant at the emergency medicine department in Woodlands Health.

See omnystudio.com/listener for privacy information.

  continue reading

Chapters

1. Calling 995? You may be rerouted to the NurseFirst helpline instead – here’s how it works (00:00:00)

2. What is NurseFirst (00:03:07)

3. Change management needed (00:06:08)

4. Non-life-threatening indicators (00:13:16)

5. Alternative care pathways in Singapore (00:15:03)

202 episodes

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