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Foresight Over Firefighting: Being Proactive in a Reactive World
Manage episode 482481724 series 2844204
Content provided by LinearB. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by LinearB or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Still stuck in a reactive loop with incident response, only fixing problems after they happen?
JJ Tang, Co-founder and CEO of Rootly, joins host Andrew Zigler to reveal how to shift beyond reactive, leveraging powerful AI and an often-underestimated skill in engineering: genuine customer empathy. Discover how these elements are crucial for navigating the complexities of modern infrastructure and shaping the future of incident management.
JJ explores the forefront of incident response automation, discussing how to integrate shiny new tech like AI safely and why deep customer understanding is key to building trust and reliability. Learn about the common pitfalls leaders face, the cultural shifts needed for proactive reliability, and how teams can make our digital world safer.
Check out:
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- Survey: Discover Your AI Collaboration Style
Follow the hosts:
Follow today's guest(s):
- LinkedIn: JJ Tang
- Website: rootly.com
Referenced in today's show:
- OpenAI agrees to buy Windsurf for about $3 billion, Bloomberg News reports
- Amazon launches first Kuiper internet satellites, taking on Starlink
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- Subscribe to our Substack
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225 episodes
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Manage episode 482481724 series 2844204
Content provided by LinearB. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by LinearB or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Still stuck in a reactive loop with incident response, only fixing problems after they happen?
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JJ explores the forefront of incident response automation, discussing how to integrate shiny new tech like AI safely and why deep customer understanding is key to building trust and reliability. Learn about the common pitfalls leaders face, the cultural shifts needed for proactive reliability, and how teams can make our digital world safer.
Check out:
- Beyond Copilot: What’s Next for AI in Software Development
- Survey: Discover Your AI Collaboration Style
Follow the hosts:
Follow today's guest(s):
- LinkedIn: JJ Tang
- Website: rootly.com
Referenced in today's show:
- OpenAI agrees to buy Windsurf for about $3 billion, Bloomberg News reports
- Amazon launches first Kuiper internet satellites, taking on Starlink
- Avoiding Skill Atrophy in the Age of AI
- Why developers and their bosses disagree over generative AI
Support the show:
- Subscribe to our Substack
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