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The Rise of Virtual Assistants That Never Sleep
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Can a virtual assistant truly revolutionize the way we interact with technology?
Join us as we welcome Alan Bekker, CEO of eSelf.AI, who has been blazing trails in the AI landscape. From his academic roots in machine learning to the founding of Voka, a pioneer in human-like voice bots later acquired by Snapchat, Alan's journey is nothing short of insightful.
The episode explores the transformative power of AI in creating multilingual virtual assistants that deliver human-like experiences. Alan Becker shares insights into integrating these technologies into businesses, overcoming user perceptions, and optimising for quick ROI.
Topics:
• Rise of AI-powered voice and visual agents
• Importance of integrating AI with existing systems
• Multilingual capabilities enhancing customer interactions
• Visual engagement as a key to effective communication
• Common pitfalls in implementing AI solutions
• Future trends in AI applications and adoption
We dive into the innovations driving eSelfAI's face-to-face visual conversational AI engine, which is transforming industries by providing real-time, multilingual AI agents.
Alan offers us a glimpse into the future of customer interactions, especially how these intelligent agents are setting new standards in sectors like finance and education.
Explore the ground breaking ESOF product from eService, which is redefining customer engagement by integrating AI with business systems.
Discover how businesses can enhance their operations with customizable AI agents that offer 24/7 multilingual support, seamlessly connecting with CRM systems for real-time data access.
We also tackle the ethical challenges of crafting human-like AI interactions, focusing on the importance of visual engagement in creating natural and engaging user experiences.
Whether it's through facilitating smooth transactions or offering comprehensive customer journeys, eSelfAI's technological advancements promise to enhance satisfaction and set new benchmarks in AI-driven customer service.
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Chapters
1. The Rise of AI Virtual Assistants (00:00:00)
2. Human-Like AI Customer Conversations (00:07:48)
3. Building and Integrating AI Agents (00:14:23)
109 episodes
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