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Ep. 35 People Ignore Design That Ignores People - with Shelley Armstrong, Finastra
Manage episode 381599310 series 3525286
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People ignore design that ignores people.
What is the current state of design in the financial world? How to build more inclusive designs/customer experiences?
During this Disruption Talks we’ll try to find answers to these questions together with Shelley Armstrong, VP User Experience & Design at Finastra.
Shelley has over 20 years of experience in building customer experience and user design in the software space. While working as Creative Director at Microsoft, she launched Xbox, Xbox 360 (the 6th highest-selling video game console in history), and Zune. As a Senior Director of Customer Experience & User Interface Design at NCR, she launched their software design organization from the ground up, growing the team to 80 employees across the U.S., U.K., Europe, and India.
Join us to listen about how the finance industry should adapt its design to customer needs.
Hosted by Filip Sobiecki.
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What is the current state of design in the financial world? How to build more inclusive designs/customer experiences?
During this Disruption Talks we’ll try to find answers to these questions together with Shelley Armstrong, VP User Experience & Design at Finastra.
Shelley has over 20 years of experience in building customer experience and user design in the software space. While working as Creative Director at Microsoft, she launched Xbox, Xbox 360 (the 6th highest-selling video game console in history), and Zune. As a Senior Director of Customer Experience & User Interface Design at NCR, she launched their software design organization from the ground up, growing the team to 80 employees across the U.S., U.K., Europe, and India.
Join us to listen about how the finance industry should adapt its design to customer needs.
Hosted by Filip Sobiecki.
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