Exploring Trust and Resilience in Leadership with Jay-Ann Gilfoy

Do Good To Lead Well with Craig Dowden

#MBA #Business #Craig Dowden

42:18

“I used to be the largest dairy consumer on the planet. I used to eat so much dairy and meat. The more that I looked into the dairy industry, the more that I saw that it was the singular, most inhumane industry on the planet, that we've all been lied to, including myself, for years. I always believed that the picture on the milk carton, the cow standing next to her calf in the green field with the red barn in the back was true. It’s certainly the complete opposite.” – Richard (Kudo) Couto Richard (Kudo) Couto is the founder of Animal Recovery Mission (ARM), an organization solely dedicated to investigating extreme animal cruelty cases. ARM has led high-risk undercover operations that have resulted in the shutdown of illegal slaughterhouses, animal fighting rings, and horse meat trafficking networks. Recently, they released a damning investigation into two industrial dairy farms outside of Phoenix, Arizona supplying milk to Coca-Cola’s Fairlife brand. What they uncovered was systemic animal abuse, environmental violations, and a devastating betrayal of consumer trust. While Fairlife markets its products as being sourced "humanely," ARM’s footage tells a very different story—one of suffering, abuse, and corporate complicity. Despite the evidence, this story has been largely ignored by mainstream media—likely due to Coca-Cola’s massive influence and advertising dollars.…

11 days ago 51:56

MP3•Episode home

Our conversation continues with an exploration of fostering trust within organizations. The discussion highlights the significance of transparency, active listening, and creating spaces for honest feedback, especially during challenging times. Discover how these practices led Meridian Credit Union to be recognized by Forbes as one of Canada’s Best Employers.

We also explore the role of self-care in leadership and how to maintain resilience in the face of life's challenges. Discover the importance of focusing on controllable aspects, maintaining a healthy lifestyle, and employing strategies like the "24-hour rule" to manage emotional reactions. Jay-Ann shares her insights on the integration of AI in leadership, encouraging curiosity and proactive engagement with new technologies to enhance productivity and decision-making.Tune in for another inspiring and insightful episode from anaward-winning CEO.

What You’ll Learn

- How to build trust within organizations.

- Strategies for fostering resilience.

- The power of abundance thinking.

- Approaches to creating an inclusive organizational culture.

- The importance of leadership qualities like empathy and agility.

- The role of transparency in effective leadership.

- Strategies for integrating AI and technology in the workplace to maximize innovation and growth.

Podcast Timestamps

(00:00) – The Key Qualities of Effective Leaders

(10:28) - Fostering Trust in Organizations

(23:14) – The Power of Self-Care

(27:30) - Creating a Culture of Belonging

(33:00) - Building Resilient Organizations

(47:56) - Embracing A.I. in Leadership

KEYWORDS

Positive Leadership, Agility, Abundance Thinking, The Power of Transparency, Empathy, Fostering Trust, Creating Belonging, Organizational Culture, Credit Unions, Positive Culture, Active Listening, Self-Care, Resilience, A.I. Leadership, Employee Resource Groups, OrganizationalLearning, Adapting to Technology, Future of Work, CEO Success

146 episodes

Exploring Trust and Resilience in Leadership with Jay-Ann Gilfoy

Do Good To Lead Well with Craig Dowden

published 11 days ago

MP3•Episode home

What You’ll Learn

- How to build trust within organizations.

- Strategies for fostering resilience.

- The power of abundance thinking.

- Approaches to creating an inclusive organizational culture.

- The importance of leadership qualities like empathy and agility.

- The role of transparency in effective leadership.

- Strategies for integrating AI and technology in the workplace to maximize innovation and growth.

Podcast Timestamps

(00:00) – The Key Qualities of Effective Leaders

(10:28) - Fostering Trust in Organizations

(23:14) – The Power of Self-Care

(27:30) - Creating a Culture of Belonging

(33:00) - Building Resilient Organizations

(47:56) - Embracing A.I. in Leadership

KEYWORDS

146 episodes

#MBA #Business #Craig Dowden

All episodes

Do Good To Lead Well with Craig Dowden

1
Why Taking Time Off Fuels Success 23:08

5 days ago23:08

23:08

In my latest solo episode for the Do Good to Lead Well podcast, and inspired by my own vacation, I explore the transformative power of taking time off. Evidence tells us that vacations provide us with numerous benefits, including igniting our creativity, enhancing your job performance, and even lowering the risk of heart problems. We'll also discuss why so many of us, despite knowing these benefits, let our vacation days go unused, contributing to stress and burnout. We’ll tackle the mental barriers that hold us back from enjoying well-deserved breaks and challenge the myths around ambition and indispensability. Reflect on your own beliefs about taking time off and learn practical strategies to overcome these hurdles. From effective delegation to embracing the natural fear of disconnecting, I’ll offer actionable advice on maximizing your vacation. By fullyembracing your time away, you can return to work not only recharged but with a fresh perspective to excel. Prioritize your well-being and professional growth by making vacations an integral part of your life strategy. What You’ll Learn - How taking small breaks can supercharge creativity. - Rest provides rocket fuel for your job performance. - Secrets to overcoming mental barriers related to taking vacation. - Strategies to unlock the full benefits of a vacation. - The importance of prioritizing rest for personal and professional growth. Podcast Timestamps (00:00) – The Science Behind the Importance of Taking Vacations (07:42) – Not All Vacations Are Created Equal – How to Maximize the Benefits of Your Vacation KEYWORDS Vacation, Rejuvenating, Managing the Fear of Disconnecting, Enhancing Well-being, Avoiding Burnout, Mental Blocks, Self-limiting Beliefs, Effective Delegation, The Power of disconnecting, Take Your Holidays, CEO Success…

Do Good To Lead Well with Craig Dowden

1
Exploring Trust and Resilience in Leadership with Jay-Ann Gilfoy 51:56

11 days ago51:56

51:56

On this week’s episode of Do Good to Lead Well, I speak with Jay-Ann Gilfoy, CEO of Meridian Credit Union, to discuss the critical qualities of effective leadership in today's ever-changing world. Listen in as Jay-Ann shares her insights on the importance of agility, transparency, and curiosity. She emphasizes the role of empathy as a foundation for understanding diverse perspectives and making informed decisions. Jay-Ann also explores how fostering an abundance mindset within organizations can create opportunities and drive growth, offering valuable strategies for building positive cultures. Our conversation continues with an exploration of fostering trust within organizations. The discussion highlights the significance of transparency, active listening, and creating spaces for honest feedback, especially during challenging times. Discover how these practices led Meridian Credit Union to be recognized by Forbes as one of Canada’s Best Employers. We also explore the role of self-care in leadership and how to maintain resilience in the face of life's challenges. Discover the importance of focusing on controllable aspects, maintaining a healthy lifestyle, and employing strategies like the "24-hour rule" to manage emotional reactions. Jay-Ann shares her insights on the integration of AI in leadership, encouraging curiosity and proactive engagement with new technologies to enhance productivity and decision-making.Tune in for another inspiring and insightful episode from anaward-winning CEO. What You’ll Learn - How to build trust within organizations. - Strategies for fostering resilience. - The power of abundance thinking. - Approaches to creating an inclusive organizational culture. - The importance of leadership qualities like empathy and agility. - The role of transparency in effective leadership. - Strategies for integrating AI and technology in the workplace to maximize innovation and growth. Podcast Timestamps (00:00) – The Key Qualities of Effective Leaders (10:28) - Fostering Trust in Organizations (23:14) – The Power of Self-Care (27:30) - Creating a Culture of Belonging (33:00) - Building Resilient Organizations (47:56) - Embracing A.I. in Leadership KEYWORDS Positive Leadership, Agility, Abundance Thinking, The Power of Transparency, Empathy, Fostering Trust, Creating Belonging, Organizational Culture, Credit Unions, Positive Culture, Active Listening, Self-Care, Resilience, A.I. Leadership, Employee Resource Groups, OrganizationalLearning, Adapting to Technology, Future of Work, CEO Success…

Do Good To Lead Well with Craig Dowden

1
Unlocking Strategic Leadership: Insights with Dr. John Hillen 58:04

19 days ago58:04

58:04

Dr. John Hillen, a distinguished CEO of a publicly traded company and former US Assistant Secretary of State, shares his insights on strategic leadership that you won't want to miss. With his latest book, "The Strategy Dialogues," Dr. Hillen demystifies the art of strategy through engaging conversations, making it approachable for everyone. As we unpack the attributes that differentiate a visionary leader from the rest, Dr. Hillen sheds light on how strategic thinkers see opportunities in challenges and prioritize long-term goals over immediate tasks. We highlight the crucial balance between strategic thinking and planning, providing actionable recommendations for senior executives to weave a strategic mindset into their daily practices, and avoid the common trap of letting meeting schedules drive decision-making. We also examine how organizations can leverage strategic thinking to gain a competitive edge in rapidly changing landscapes. By aligning with emerging trends and staying true to their strengths, businesses can not only survive but thrive amidst digital transformation. Empathy, communication, and understanding AI's role are presented aspivotal elements in leading change effectively. Most importantly, we emphasize that strategic thinking is not an exclusive privilege of big corporations; it's a vital tool for organizations of all sizes aiming to succeed in today's dynamic world. What You’ll Learn - Attributes of visionary leaders and how they transform challenges into opportunities. - Balancing strategic thinking with effective project management for organizational growth. - Leveraging empathy, communication, and AI in leading change. - Practical strategies for aligning with emerging trends and gaining a competitive edge. Podcast Timestamps (00:00) – What Does Strategy Actually Mean? (13:21) – The Qualities and Practices of Strategic Leaders (24:15) – The Balance Between Strategy and Execution (41:22) – Using Strategy for Competitive Advantage and Differentiation (52:20) – Strategy in the Digital Era KEYWORDS Positive Leadership, Strategic Leadership, Strategy, Visionary Leader, Strategic Thinker, Strategic Planning, Digital Transformation, Empathy, A.I., Competitive Advantage, Leading with Innovation, Mergers and Acquisitions, Effective Change Management, Adapting to Technology, CEO Success…

Do Good To Lead Well with Craig Dowden

1
Gratitude as a Leadership Superpower – A Conversation with Danby’s Jim Estill 52:08

26 days ago52:08

52:08

On this episode of Do Good to Lead Well, I speak with Jim Estill, the innovative CEO of Danby Appliances, who started his entrepreneurial journey from the trunk of his car, driven by a personal need and a passion for technology. Jim’s story is not just about building a business; it's about the transformative power of pursuing what truly excites you. We unravel Jim's insights into leadership, where authenticity and growth are paramount, and explore how his commitmentto philanthropy—like sponsoring Syrian refugee families—reflects a deep-seated family ethos of giving back to the community. Authenticity and connection emerge as central themes as we navigate the art of leadership in challenging times. Jim shares how gratitude can galvanize a team, enhancing happiness and performance by aligning roles with individual skills and passions. This episode also underlines the importance of personal development, encouraging listeners to learn from those whose success we wish to emulate.Rather than feeling frustrated by where we are, use these role models for motivational fuel towards a positive future. Exploring leadership in the modern era, we highlight the delicate balance between empathy and tough business decisions. Core values emerge as guiding principles for organizational identity, shaping hiring and firing decisions in a manner that is both genuine and actionable. As we discuss the evolving role of technology and AI in business, humility and open-mindedness become the cornerstones of effectiveleadership. Join us as we close with revisiting the transformative power of gratitude, leaving you inspired to nurture relationships and embrace the positivity around you. What You’ll Learn - How Jim Estill transitioned from selling computers out of a car trunk to leading a major company. - Key insights into effective entrepreneurial leadership. - The transformative power and importance of gratitude in business and leadership. - Strategies for fostering a culture of empathy and authenticity. - The significance of maintaining unwavering core values in business. - Techniques for navigating the fast-paced world of modern business successfully. Podcast Timestamps (00:00) – The Power of Doing Good (12:11) – Effective Leadership Through Authenticity and Growth (23:03) – Embrace Core Values (35:22) – How to Build Success Habits (47:01) – Positive Leadership in the Age of Technology (56:20) – Leading with Gratitude and Impact KEYWORDS Positive Leadership, Entrepreneurship, Authenticity, Growth, Philanthropy, Community-Focused, A.I., Empathy, Tough conversations, Leading with Gratitude, Managing Performance Reviews, Building Success Habits, The Power of Micro Habits, Humility, Open-mindedness, Personal Development, Core Values, Giving Back, CEO Success…

Do Good To Lead Well with Craig Dowden

1
Reconstructing Inclusion: Building Sustainable and Inclusive Organizations with Amri Johnson 56:17

5 weeks ago56:17

56:17

Discover how to revolutionize your organization by embedding inclusion into its very DNA. Explore the foundations of Amri's groundbreaking book, "Reconstructing Inclusion," which challenges the norms of traditional DEI approaches. Through his experiences at Novartis, Amri shares how organizations can cultivate environments where everyone thrives by aligning skills and capabilities with their purpose. Addressing the elephant in the room, we tackle the current backlash against DEI efforts and explore the concept of anti-fragility. Learn how creating spaces for civil dialogue and fostering cognitive diversity can combat ideological resistance and enhance productivity. Amri also highlights how focusing on agency and prevention versus (over)reaction leads to a more sustainable and inclusive organizational culture. We close the conversation unpacking the nuances of cultural intelligence and relational fitness, vital tools for navigating the complexities of building inclusive environments for all. Join us for this transformative conversation where you will walk away with actionable strategies to foster growth, collaboration, and inclusivity in your organization. What You’ll Learn - How to build sustainable and inclusive organizations. - A challenge to traditional DEI frameworks. - An introduction to the COST model—Care, Openness, Safety, and Trust. - Ways to create vibrant, thriving work environments that inspire and empower everyone. Podcast Timestamps (00:00) - Creating Inclusive and Generative Organizations (10:27) - Navigating DEI Backlash and Anti-Fragility (23:02) - Creating Inclusive Organizations (28:20) - Embracing Inclusion Beyond Surface Identities (41:51) - Navigating Cultural Intelligence for Inclusion (47:46) - Sustainable Inclusion Practices in Organizations KEYWORDS Positive Leadership, Inclusive Organizations, Social Capitalism, Inclusion Strategy, DEI Frameworks, Sustainable Practices, Anti-Fragility, Cognitive Diversity, Respectful Dialogue, Cultural Intelligence, Relational Fitness, Inclusive Leadership, Collaborative Growth, Mutual Understanding, CEO Success…

Do Good To Lead Well with Craig Dowden

1
Not All Values Are Created Equal 20:51

6 weeks ago20:51

20:51

What happens when an organization fails to define its core values, allowing them to become mere decorative words on a wall rather than the guiding principles they are meant to be? Join me as I draw inspiration from my recent conversation with Garry Ridge, the Chairman Emeritus and former CEO of the iconic WD-40 Company. While the terms are often used interchangeably, I talk about the crucial distinction between values and beliefs and use real-world scenarios where lack of clarity leads to confusion and inconsistency. Together, we'll explore how to translate values into actionable behaviors that serve as anchors and navigational compasses for individuals and teams alike. Last but not least, we examine why organizations benefit from having a values hierarchy. What You’ll Learn: • How to transform organizational values into actionable strategies. • The impact of core values on effective decision-making. • Ways to enhance integrity within the organization. • Strategies to improve team cohesion through shared values. • The power of a values hierarchy. Podcast Timestamps: (00:00) The Power of Organizational Values (12:37) Prioritizing Organizational Values for Clarity (19:30) Maximizing Values Alignment: The Role of Intention Key Topics Discussed: Organizational Values, Translating Values Into Action Garry Ridge, WD-40 Company, Prioritizing Values, Maximizing Clarity, Ensuring Alignment, Values-Based Decision-Making, Increasing Trust, Creating A Culture of Integrity, Building Cohesion, Doing the Right Thing, Fostering Empowerment, Positive Team Dynamics, CEO Success More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/…

Do Good To Lead Well with Craig Dowden

1
Any Dumb-Ass Can Do It: Lessons on How to Build World-Class Work Cultures with Bestselling Author and Chairman Emeritus of WD40 | Garry Ridge 53:03

7 weeks ago53:03

53:03

Tune in to discover the power of authentic leadership and transformative corporate culture with Garry Ridge, the highly esteemed Chairman Emeritus of WD-40 Company. Ever wondered how some leaders turn failure into a stepping stone for success? This episode will equip you with the tools to redefine setbacks as valuable "learning moments" and nurture a positive, growth-oriented workplace culture. We promise you'll walk away with actionable insights on fostering engagement, accountability and resilience within your teams. Explore the profound impact of self-awareness and empathy as Garry shares wisdom from his provocatively titled USA Today bestseller, "Any Dumbass Can Do It." Discover how mental health, authentic communication, and leading with core values form the bedrock of a thriving workplace, especially during challenging times. Learn from cautionary tales like Alex, the soul-sucking CEO of Fear Inc., to steer clear of toxic leadership pitfalls. Garry offers valuable strategies for leaders to build psychologically safe workplaces through intention and candor. He illustrates the significance of vulnerability, encouraging open dialogue to avoid fear-driven behaviors. By unpacking the concept of a values hierarchy, Garry shows how this approach empowers everyone across the company to make the right decisions so they can focus on their best work. Listen is as one of the world’s top Chief Executives shares his insights from a career of servant leadership and putting people first. You will leave inspired and empowered! What You’ll Learn: • The creation story of WD-40 and how redefining failures as "learning moments" fosters resilience. • The critical role of mental health in building thriving organizational cultures. • Practical strategies for leaders to build psychologically safe workplaces. • The importance of a values hierarchy to create alignment and unlock the potential within your organization. • How self-awareness and prioritizing reflection can lead to enduring influence and build an enduring legacy of excellence. Podcast Timestamps: (00:00) – The Origin Story for the Book Title (14:07) – Empathy, Humility, and Self-Awareness: Key Ingredients for Strong Leadership (21:47) - Leadership Through Intention and Candor (28:22) – The Power of a Values Hierarchy (39:12) - Cultivating Authentic Leadership in Today's World (50:03) - Reflections on Leadership Legacy More of Garry: Garry Ridge is a leadership coach, author, and culture expert dedicated to helping organizations build workplaces where people feel valued, connected, and inspired. As Chairman Emeritus of the WD-40 Company, he spent over 35 years leading, growing, and transforming global businesses, fostering a culture of innovation and engagement. Now, he coaches executives, advises organizations, and speaks worldwide on the power of workplace culture. A board member for The Gorilla Glue Company and Eastridge Workforce Solutions, Garry also taught leadership principles as an adjunct professor at the University of San Diego. His book, Any Dumb Ass Can Do It (2025), distills his leadership philosophy—emphasizing clarity, consistency, and culture. Passionate about creating high-trust environments, he believes in putting people first, prioritizing learning over ego, and leading with values like love, care, and accountability. LinkedIn: https://www.linkedin.com/in/garryridge/ Key Topics Discussed: Positive Leadership, Corporate Culture, Empathy, Self-awareness, WD-40, Fear Inc., Authentic Leadership, Mental Health, Purpose, Values Hierarchy, Building A Legacy, Growth Mindset, Vulnerability, Reflection, Intention, Candor, Learning Moments, Learning from Failure, Living Your Values, Building Trust, Servant Leadership, Soul-Sucking CEO, Values-Based Leadership, CEO Success More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/…

Do Good To Lead Well with Craig Dowden

1
Leading on Purpose: Sustainability, AI, and Resilient Leadership at IKEA Canada | Selwyn Crittendon 56:22

8 weeks ago56:22

56:22

Unlock the secrets to purpose-driven leadership and sustainability with our special guest, Selwyn Crittenden, CEO and Chief Sustainability Officer of IKEA Canada. Imagine a world where businesses thrive by aligning with core values such as doing more with less, promoting inclusivity, and taking bold steps towards climate action. In this episode, Selwyn shares how IKEA stays true to these principles, integrating sustainable practices like waste reduction and renewable energy into their daily operations, thus achieving both economic success and a positive societal impact. Explore the critical qualities that define effective leadership in the modern business landscape. Together, we discuss the art of balancing transparency with stability, fostering a culture of trust, and maintaining personal and organizational values. Learn how adaptability, active listening, and celebrating team achievements contribute to building resilient organizations capable of navigating complex challenges. Our conversation highlights the importance of understanding diverse communities and how leaders can harness these insights to create inclusive and impactful solutions. With the advent of AI, our conversation pivots to how technological advancements are reshaping leadership and customer service. Selwyn shares concrete examples of where AI can enhance productivity while still valuing human intuition and action. He also offers advice for emerging leaders, emphasizing the importance of mentorship, curiosity, and a test-and-try mentality to foster continuous growth. Join us in this enriching episode that embodies the core values of the Do Good to Lead Well podcast, and let's continue to foster meaningful discussions together. What You’ll Learn: • Integration of leadership and sustainability at IKEA. • IKEA's innovations in the circular economy. • How AI is being integrated into leadership and customer service strategies. • The importance of a values-driven culture in building resilient teams. • Methods for igniting transformative change within organizations. • Strategies to navigate and thrive in an ever-evolving world. Podcast Timestamps: (00:00) - Purpose-Driven Leadership at IKEA Canada (18:50) - Nurturing Transparent and Inclusive Leadership (29:17) - Building Resilient Teams and Organizations (43:37) - Embracing AI for Leadership Growth (58:05) - Leading With Values and Engagement More of Selwyn: Selwyn Crittendon is the CEO and Chief Sustainability Officer of IKEA Canada, a unique dual role that reflects his deep commitment to both business growth and environmental responsibility. With over two decades of experience at IKEA, Selwyn has held various leadership positions, most recently serving as Chief Business Development Manager at IKEA U.S., where he spearheaded expansion, transformation, and innovation efforts. Since stepping into his current role in July 2023, he has continued to champion IKEA’s global mission of social purpose and positive leadership, embodying the company’s values and driving sustainable progress within the Canadian market. LinkedIn: https://www.linkedin.com/in/selwyn-crittendon/ Key Topics Discussed: Positive Leadership, Sustainability, IKEA, Circular Economy, Climate Action, Waste Reduction, Zero-Emission Deliveries, Leading with Transparency, Living Your Values, Trust, Active Listening, Adaptability, Resilient Teams, Organizational Values, AI, Customer Service, Mentorship, Gratitude, Learning Conversations, Values-Based Leadership, CEO Success More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/…

Do Good To Lead Well with Craig Dowden

1
Breaking Bias: Knockri’s CEO on AI Innovation & Ethical Leadership | Jahanzaib Ansari 51:50

9 weeks ago51:50

51:50

What if the name you were born with became a barrier to your dream job? Jahanzaib Ansari faced this exact challenge and used his personal story of overcoming discrimination to fuel his passion to create a hiring process that partners with giants like IBM and Deloitte to ensure fairer hiring practices. Through his eyes, you’ll uncover the journey of leading an innovative company in Canada, navigating the hurdles of growth, and using artificial intelligence to champion equality and inclusion in the workforce. The tech world is ever-changing, and staying ahead requires a unique set of skills. Emphasizing a growth mindset and the ability to remain agile, Jahanzaib discusses how openness to feedback and surrounding oneself with a skilled team can enhance leadership effectiveness. We delve into the importance of resilience in weathering economic challenges and organizational changes. Learn strategies to transform from a negative mindset to one of opportunity and growth, acknowledging that every leader's journey is filled with its own set of trials and triumphs. The episode wraps up with a focus on navigating AI ethics and fostering trust in professional relationships. Jahanzaib brings attention to the increasing role of Chief Ethics Officers in ensuring ethical use of data and preventing discrimination. We discuss best practices for hiring, advocating for collaboration between recruiters and hiring managers, and the importance of objective competency setting. As the conversation unfolds, we highlight the significance of building trust and fostering Diversity, Equity, and Inclusion (DEI) initiatives, despite the societal polarization surrounding these efforts. Jahanzaib underscores the need for organizations to remove unfair gatekeepers, ensuring that all individuals, regardless of background, have equal opportunities to thrive. What You’ll Learn: • The evolution of leadership in the fast-paced world of A.I. • Building resilience and fostering a growth mindset • Navigating A.I. ethics and promoting bias-free hiring practices • The importance of trust and collaboration in professional relationships • Overcoming societal polarization to champion Diversity, Equity, and Inclusion (DEI) initiatives Podcast Timestamps: (00:00) - Turning Bias Into Opportunity: Knockri's Origin Story (14:59) - Building Resilience Through A Growth Mindset (29:36) - Navigating Ethics: A.I. and Hiring Practices (36:29) - Building Trust and DEI Practices (44:20) - Mastering Self-Leadership Is A Lifelong Process More of Jahanzaib Ansari: Jahanzaib Ansari is the co-founder of Knockri, an award-winning behavioral assessment platform that integrates ethical AI with I/O Psychology to revolutionize hiring. Driven by a mission to create a more inclusive, fair, and efficient recruitment process, he partners with Fortune 500 companies like IBM, Deloitte, SAP, and the Canadian Federal Government to help them build diverse teams and foster equity. Beyond leading Knockri, Jahanzaib serves as a Next Generation Business Leader to the Business Council of Canada, collaborating with top executives to drive meaningful change. A recognized thought leader in AI, the Future of Work, and Diversity, he has spoken at prestigious international events and earned accolades such as Innovator of the Year by Ascend, the Exceptional Leadership Award by AUSCAN Forum, and a spot on HRD Magazine’s list of Canada’s Rising Stars. LinkedIn: https://www.linkedin.com/in/jansari1/ Key Topics Discussed: Positive Leadership, Entrepreneurship, Tech Innovation, Adaptability, A.I., Diversity, Equity, Inclusion, Hiring, Ethics, Resilience, Growth Mindset, Agility, Receiving Feedback, Persistence, Collaboration, Building Trust, DEI, Leading with Transparency, Chief Ethics Officer, Establishing Credibility, Emerging Leaders, Servant Leadership, Self-Leadership, CEO Success More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/…

Do Good To Lead Well with Craig Dowden

1
Leading Through Disruption – What Followers Need 20:55

10 weeks ago20:55

20:55

What if the key to navigating today's whirlwind of chaos and uncertainty lies in four universal qualities? As we journey through Gallup's Global Leadership Report, we unpack what followers worldwide are desperately seeking from their leaders. This episode shines a spotlight on how authentic leadership can serve as an anchor in turbulent times, and why empathy and compassion are becoming non-negotiable in an increasingly AI-driven world. Hope, identified as the most pressing need, is dissected through real-world examples, illustrating its power to inspire resilience and forward-thinking. Join us in reflecting on these qualities and learn how embracing them can foster environments of stability and growth, paving the path for a brighter future for everyone. What You’ll Learn: • Real-world examples of leadership during turbulent times. • The critical role of trust and how to nurture it. • How hope can drive motivation and resilience. • Practical tips to integrate the four needs of followership into your daily leadership. Key Topics Discussed: Positive Leadership, Global Leadership Report, Gallup, Stability, Compassion, Trust, Hope, Authentic Leadership, Empathy, Resilience, Managing Disruption, Stephen M.R. Covey, Human Connection, A.I., Personal Growth, Evidence-Informed Leadership, CEO Success More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/…

Do Good To Lead Well with Craig Dowden

1
Empathy, Authenticity, and Positive Leadership: Amazing Journey from Attorney to Award-Winning Tech Innovator CEO | Rebecca Kacaba 53:44

11 weeks ago53:44

53:44

Rebecca Kacaba, CEO of DealMaker, joins us on the Do Good to Lead Well podcast, sharing her captivating journey from a corporate attorney to a trailblazing entrepreneur reshaping North America's tech landscape. Her transition from law to entrepreneurship is driven by a desire to tackle the financing hurdles startup founders face. Rebecca's story is rich with lessons in empathy, resilience, and persistence, and how being mindful of our mindset can bring about transformative changes in our personal and professional lives. We explore the traits essential for leadership today, particularly adaptability and grit, which are crucial in the ever-evolving tech world. Rebecca shares her insights on fostering adaptability within organizations through creative exercises and how maintaining a solid vision aligned with strategic goals is crucial for leaders. Balancing empathy with leadership responsibilities, she illustrates how fostering a culture of integrity and autonomy can democratize access to capital markets, showcasing DealMaker's mission. Rebecca also candidly discusses overcoming imposter syndrome and embracing authenticity. She shares how being genuine reduces stress and builds meaningful connections. The episode wraps up with a thoughtful discussion on AI's impact on leadership, emphasizing the need for empathy and visionary leadership. Rebecca's insights provide a wealth of knowledge for aspiring leaders and entrepreneurs eager to make a significant impact beyond their balance sheet. What You’ll Learn: • The essential traits for modern leadership, such as adaptability and grit. • Strategies for fostering adaptability within organizations. • Overcoming imposter syndrome • Embracing authenticity to build meaningful connections. • The role of AI in the future of leadership and the enduring need for empathy and visionary leadership. Podcast Timestamps: (00:00) – The Journey from Attorney to Tech CEO (10:50) - Building Adaptive Leadership with Grit (26:30) – The Importance of Empathy and Integrity in Leadership (38:43) - Embracing Authenticity and Overcoming Imposter Syndrome (46:33) - Navigating AI and the Future of Leadership More of Rebecca: Rebecca Kacaba is the CEO and co-founder of DealMaker, a leading capital-raising platform revolutionizing the industry with cutting-edge technology. A former securities lawyer with over a decade of experience on Bay Street, she co-chaired the Toronto Venture Technology and Emerging Growth Companies group at a global law firm before launching DealMaker to streamline and modernize fundraising. Under her leadership, DealMaker has processed over $2 billion in transactions, earning recognition on Deloitte’s Canada Technology Fast 50 and North America’s Fast 500 lists, ranking alongside and even above industry giants like Zoom and DraftKings. Named one of North America’s most innovative lawyers by the Financial Times and one of Canada's most admired CEOs, Rebecca is dedicated to empowering founders to raise capital as easily as e-commerce, turning supporters into shareholders and reshaping the future of capital markets. LinkedIn: https://www.linkedin.com/in/rebeccakacaba/ Mentions: DealMaker: https://www.dealmaker.tech/ Key Topics Discussed: Positive Leadership, Entrepreneurship, Tech Innovation, Adaptability, Inspiration, Core Values, Artificial Intelligence, Financing, Startup Founders, Empathy, Resilience, Persistence, Grit, Capital Markets, Leading with Integrity, Authenticity, Dealing with Imposter Syndrome, Vulnerability, Mentorship, AI Strategy, Visionary Leadership, Personal Growth, CEO Success More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/…

Do Good To Lead Well with Craig Dowden

1
Unpacking the Five Critical Talents for Effective Leadership | Barry Conchie & Sarah Dalton 56:00

12 weeks ago56:00

56:00

What if you could predict the success of leaders with precision in your organization? In our latest episode, we unlock the secrets behind effective leadership with our guests, Barry Conchie and Sarah Dalton, the brilliant minds behind "The Five Talents That Really Matter." Barry and Sarah bring a wealth of experience in leadership assessment, dissecting the critical elements that define exceptional leaders and how these talents—setting direction, driving motivation, influencing others, building connectivity, and managing execution—uniquely contribute to long-term success. Join us as we challenge the traditional approaches to leadership selection and development. We explore the flaws of popular tools like the Myers-Briggs and instead focus on the predictive power of data-driven assessments. Barry and Sarah highlight how evidence-based tools offer profound insights into a leader's potential, far beyond the superficial analysis of many widely used methods. We also dive into the pitfalls of conventional interview questions and spotlight the importance of crafting questions that truly predict performance, avoiding the common traps that many organizations fall into. Cultural fit versus cultural enhancement takes center stage in our discussion on the evolving workplace landscape. We examine the notion that unique perspectives and talents should triumph over mere likability in team dynamics. Our conversation extends to the importance of self-awareness and strategic thinking in leadership roles, highlighting the rarity of genuine strategic processing. Discover how to steer clear of the “fast cars without steering wheels” scenario in leadership, and why fair and unbiased assessment tools are crucial for identifying diverse talent. Whether you're looking to refine your leadership selection process or uncover robust leadership capabilities, this episode is packed with actionable insights and expert advice. What You’ll Learn: • Discover the five critical talents for executive success. • Explore how structured interviews can provide a nuanced understanding of leadership capabilities beyond traditional methods. • Learn why cultural enhancement is crucial for a dynamic and inclusive workplace. • Understand the common pitfalls in leadership selection and how data-driven assessments can help identify truly effective leaders. Podcast Timestamps: (00:00) - Truly Predicting Leadership Success (08:15) - Predictive Validity of Leadership Assessment (17:22) - Leadership Talent Assessment (22:48) - Common Unhelpful Interview Questions (31:17) - Rethinking Cultural Fit in Leadership (35:50) - Leadership Development (48:38) - The Importance of Self-Awareness in Leadership More of Barry & Sarah: Sarah on LinkedIn: https://www.linkedin.com/in/sjdalton/ Barry on LinkedIn: https://www.linkedin.com/in/barryconchie/ Key Topics Discussed: Positive Leadership, Leadership Selection, Organizational Performance, Leadership Assessment, Cultural Fit, Myers-Briggs, Predicting Performance, Team Dynamics, Self-Awareness, Predicting Success, Critical Thinking, Empathy, Effective Leaders, Personality Assessments, CEO Success More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/…

Do Good To Lead Well with Craig Dowden

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Leadership Excellence in a Dynamic World | Omar Halabieh 55:38

13 weeks ago55:38

55:38

What if you could harness the power of empathy and optimism to lead your team through the toughest challenges? Join us as we sit down with Omar Halabieh, Head of Technology at Amazon Payment Services, who shares his profound insights on fostering leadership qualities that resonate in today's ever-changing world. Our conversation sheds light on the essence of building genuine connections and maintaining a positive outlook, even when negativity looms large. Omar’s mission to empower and bring out the best in others creates a dialogue rich with ideas and inspiration for aspiring and experienced leaders. Navigating through uncertainty can be daunting, but it's not insurmountable. In our exploration, we discuss practical strategies to help teams differentiate between what they can control and the external forces like the macro economy that they cannot. With a focus on open communication, trust, and proactive learning, we highlight the importance of addressing diversity and inclusion, and keeping the momentum going despite potential challenges. The discussion offers a toolkit for leaders to foster resilience and self-compassion, ensuring they remain effective and engaged amidst change. Mentorship is more than just guidance—it's a crucial step in advancing your career. As we close our conversation, we touch on the nuances of creating meaningful mentorship relationships. Learn how to approach potential mentors with confidence and connect your leadership discussions to broader organizational objectives. I hope you listen to our conversation about how to level-up your leadership effectiveness. What You’ll Learn: • The power of empathy and optimism in leadership. • Strategies for navigating uncertainty and rapid change. • Discovering your values through self-reflection. • The pivotal role of mentorship in career advancement. • Sustaining momentum in diversity and inclusion efforts. Podcast Timestamps: (00:00) - The Core Leadership Qualities (12:28) – Effectively Navigating Uncertainty and Change (18:17) – Navigating Diversity and Inclusion Initiatives (21:56) - Discovering Leadership Values (29:41) - Self-Reflection and Personal Growth (42:42) - Effective Mentorship Practices and Approaches (49:09) - Building Mentor Relationships More of Omar: Omar Halabieh is a global technology executive with over 20 years of experience, currently serving as the Head of Technology at Amazon Payment Services. Passionate about leadership, he has dedicated his career to empowering individuals and teams, fostering high-performance cultures, and driving transformational initiatives that create competitive advantages. With a strong presence on LinkedIn, Omar has built a thriving community of over 70,000 professionals, sharing insights on leadership, management, and career growth, earning recognition as a LinkedIn Top Voice and the #1 LinkedIn Arab World Creator in Management and Leadership. He is also the author of Leadership in 60 Seconds , an insightful ebook complemented by engaging YouTube Shorts. Beyond his professional endeavors, Omar is an avid automotive enthusiast with a love for F1 racing—especially Ferrari—alongside a passion for sports, strength training, fragrances, culinary experiences, and, most importantly, quality time with his family. LinkedIn: https://www.linkedin.com/in/omarhalabieh/ Mentions: https://www.omarhalabieh.com/ Key Topics Discussed: Positive Leadership, Empathy, Optimism, Overcoming Challenges, Navigating Change and Uncertainty, Instilling Trust, Proactive Learning, Diversity and Inclusion, Mentorship, Career Advancement, Executive Presence, Self-Reflection, Resilience, Personal Growth, Mentor-Mentee Relationship, Strategic Thinking, Effective Communication, CEO Success More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/…

Do Good To Lead Well with Craig Dowden

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The Three Essential Questions the Best Leaders Ask Themselves 13:37

14 weeks ago13:37

13:37

Discover how to master your world by first mastering yourself, as we explore the three essential questions every leader needs to address. This episode promises to transform your approach to leadership by offering practical advice on defining personal values and creating a shared vision with your team. Learn how understanding who you are forms the bedrock of trust and decision-making, which in turn fosters resilience and commitment, especially during challenging times. Join me as I reflect on the wisdom shared in my collaboration with Alan Mullally, the legendary former CEO of Ford Motor Company, as we delve into his 'Working Together' principles and practices that emphasize the power of collective effort. This episode is a call to action for leaders to not only introspectively identify their core beliefs but also to actively communicate and embody them. Explore how a values-driven approach can navigate uncertainties with clarity and confidence, and how co-creating a path with your team can lead to lasting loyalty and success. What You’ll Learn: • How to tackle essential leadership questions. • Strategies for uncovering and defining core values. • Techniques for mastering shared vision strategies. • Ways to build and maintain trust within a team. • Methods to navigate uncertainty effectively. • Approaches to fostering unwavering team commitment. Key Topics Discussed: Positive Leadership, Effective Leadership, Alan Mullally, Ford Motor Company, Mastering Yourself, Personal Values, Shared Vision, Inspiring Trust, Building Resilience, Increasing Commitment, Navigating Challenging Times, Working Together, Introspection, Core Beliefs, Values-Driven, Communication with Clarity and Confidence, CEO Success More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/…

Do Good To Lead Well with Craig Dowden

1
The Mindful Body: How Mindset and Health Can Transform Your Life | Ellen Langer 55:17

15 weeks ago55:17