DtSR Episode 662 - Why Customer Success Is Difference Maker Down The Security Rabbithole Podcast (DtSR) podcast

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DtSR Episode 662 - Why Customer Success is Difference Maker

4d ago 45:32

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TL;DR: This week's conversation is all about the Customer Success team featuring Nick Puetz and Steve Dakhe. These guys have significant seat time building, operating, and perfecting the CSM role - and we're here to talk about it. What is a CSM? Why do they exist? And what is their role in customer engagement? Listen in, find out!

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Chapters

1. DtSR Episode 662 - Why Customer Success is Difference Maker (00:00:00)

2. [Ad] Digital Disruption with Geoff Nielson (00:14:21)

3. (Cont.) DtSR Episode 662 - Why Customer Success is Difference Maker (00:14:59)

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