Episode 405: ⚒️ Balancing Functional and Technical Skills in Business Central ⚒️

Dynamics Corner

🚨 In this engaging conversation, Brad and Kris welcome Andy Wingate, a recent Microsoft MVP for Business Central. 🚨
The lively discussion covers various topics, from dry January to the transition from customer to partner roles in the tech industry to the importance of community engagement and the Reskill Program initiated by Microsoft to develop talent in the Business Central ecosystem. In this conversation, Andy Wingate shares his journey from being an end user in a large agricultural cooperative to becoming a consultant in the ERP space. He discusses the importance of honest communication, managing expectations, and leveraging end-user experience in consulting.
Listen to the full episode to hear about these points and more:
💡 The Microsoft community is incredibly welcoming and supportive.
💡 Engaging with user groups can lead to valuable connections.
💡Transitioning from customer to partner roles can be challenging but rewarding.
💡Sharing knowledge is essential for community growth and success.
💡Personal experiences, like dry January, can influence professional life.
💡Belief in problem-solving is crucial for success in projects.
💡Learning from others is a continuous process in tech.
💡Difficult conversations should happen early to avoid bigger issues later.
💡Understanding the end user's perspective enhances consulting effectiveness.
💡Empathy is key in managing change and user adoption.
💡Managing expectations is vital during ERP implementations.

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Chapters

1. Navigating Dynamics (00:00:00)

2. Transitioning From Customer to Partner (00:10:51)

3. Moving From Customer to Partner Perspective (00:16:06)

4. Maximizing Efficiency Through Change Management (00:23:57)

5. Effective ERP Implementation Communication (00:29:14)

6. Functional vs. Technical Development Balance (00:34:01)

7. Exploring Business Central Features (00:46:25)

8. Utilizing Telemetry and Process Mapping (00:51:50)

9. Reskill Program Impact and Opportunities (01:03:06)