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How To Lead With Empathy This Holiday Season (With Feastables' Jess Cervellon) #629

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Manage episode 384134543 series 2668161
Content provided by Privy. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Privy or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Jess Cervellon is the VP of Customer Experience at Feastables. So she knows a thing or two about creating a memorable experience. And on today's episode of Ecommerce Marketing School, she's sharing how to lead with empathy both internally and externally this holiday season. Because if your internal teams aren't happy, they can't possibly support customers at the highest level.

Follow Val on Twitter
Follow Jess on LinkedIn
Sign up for Jess' Newsletter
Try Privy for FREE
Check out the Triple Whale Network

  continue reading

715 episodes

Artwork
iconShare
 
Manage episode 384134543 series 2668161
Content provided by Privy. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Privy or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Jess Cervellon is the VP of Customer Experience at Feastables. So she knows a thing or two about creating a memorable experience. And on today's episode of Ecommerce Marketing School, she's sharing how to lead with empathy both internally and externally this holiday season. Because if your internal teams aren't happy, they can't possibly support customers at the highest level.

Follow Val on Twitter
Follow Jess on LinkedIn
Sign up for Jess' Newsletter
Try Privy for FREE
Check out the Triple Whale Network

  continue reading

715 episodes

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